Yuki He

Yuki He Email and Phone Number

Business Development Director @ Concentrix
China
Yuki He's Location
Guangzhou, Guangdong, China, China
Yuki He's Contact Details

Yuki He work email

Yuki He personal email

n/a
About Yuki He

With over ten years of experience in BPO and ITO in a management role, I have earned strong communication skill, analytical skill, people management skill and customer experience that well prepared me to work as a team player also able to work independently in not only contact center but also client facing consultancy. - Proficient in English, Cantonese and Mandarin with oversea education and working experience.- Strong customer service mindset and building customer relationship.- Experience in aspects of international BPO including P&L management, operation management, people management, training, Quality and compliance.- Managing overall site operation including regional strategic planning, finance and all supporting functions.- Take lead in China business development and strategic planning for responsible accounts and sites with market insights and client industrial understanding to grow business.- Good at establishing and controlling process that improve routine work’s efficiency and quality. - Work as consultancy for customer facing and retail industries on introducing customized application (PC and Mobile App) base on analyzed needs and targeted pain points.

Yuki He's Current Company Details
Concentrix

Concentrix

View
Business Development Director
China
Website:
concentrix.com
Employees:
174924
Yuki He Work Experience Details
  • Concentrix
    Business Development Director
    Concentrix
    China
  • Vxichina
    Account Director
    Vxichina May 2020 - Present
    中国 广东 广州
  • Interglobe Technologies Ltd
    Site Head
    Interglobe Technologies Ltd Jan 2013 - Apr 2020
    Guangzhou, Guangdong, China
  • Vxichina
    Associate Project Manager
    Vxichina Sep 2010 - Sep 2012
    Shanghai

Yuki He Skills

Customer Service English Bpo Cantonese Technical Support Overseas Experience Call Center Development Contact Center Management Workforce Management Travel Management Airline Reservations Outsourcing Customer Experience Team Management Mandarin 呼叫中心启动 联络中心运营 呼叫中心管理 客户服务管理 客户满意度 项目管理

Yuki He Education Details

Frequently Asked Questions about Yuki He

What company does Yuki He work for?

Yuki He works for Concentrix

What is Yuki He's role at the current company?

Yuki He's current role is Business Development Director.

What is Yuki He's email address?

Yuki He's email address is yuki.he@igt.in

What schools did Yuki He attend?

Yuki He attended Sun Yat-Sen University, Balwyn High School.

What skills is Yuki He known for?

Yuki He has skills like Customer Service, English, Bpo, Cantonese, Technical Support, Overseas Experience, Call Center Development, Contact Center Management, Workforce Management, Travel Management, Airline Reservations, Outsourcing.

Who are Yuki He's colleagues?

Yuki He's colleagues are Emmanuel Jintalan, Nikhil Kumar Mandal, Yalçın Kişlal, Patrick Gamboa, Malina Tiru, Surjith Singh, Plata Rose Anne.

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