Yukta Sharma Email & Phone Number

Pune, Mh, In

Pune, Maharashtra, India

I excel in managing and coordinating front office operations, outpatients, inpatients, and billing processes, resulting in a 50% increase in billing accuracy. Additionally, I have experience developing the Bhaktivedanta patient portal with cross-functional teams. I provide comprehensive support to clients during implementation, including requirements gathering, gap analysis, conference room trials, and training. Moreover, I assist with data setup for presentations and conduct demos as part of pre-sales support.

Jaipur, Rajasthan, India

I specialize in conducting in-depth market research to understand user needs, leading to the development of mobile app features that consistently boosted user engagement by 10% monthly. Additionally, I facilitated user engagement testing, collecting feedback from 500+ users and achieving an 80% increase in customer satisfaction. I played a pivotal role in deploying the official WhatsApp chatbot for Rajasthan's "Mission Lisa" COVID-19 surveillance platform, contributing significantly to the Nirogi Rajasthan campaign. Moreover, I collaborated with cross-functional teams to successfully launch mobile applications used by over 80,000 health workers across the state.

Jaipur, Rajasthan

• Responsible for managing the development of Khushi Baby's digital health platforms• Coordinated development of India's first digital health platform for community health workers, "Community Health Integrated Platform", for continuous tracking of RMNCH+A and also covering Family Planning, Non-Communicable Diseases, National Health Programs, etc. with DoMHFW Rajasthan• Supervise the development of application modules/ features from end to end i.e. market research, designing the wireframe, working with the development team, user engagement testing and documentation for the deployment of the digital platform• Extensively involved with planning, implementing, managing, and monitoring the COVID-19 active surveillance platform, "Mission Lisa", as part of the Nirogi Rajasthan campaign in Rajasthan• Created the official WhatsApp chatbot of the State of Rajasthan• Capacity building of frontline health workers and health officials on the Nirogi Rajasthan Digital Health platform• Management of developments by following the Software Development Life Cycle (SDLC)

Jaipur, Rajasthan, India

-Assessment of the current state of the facility, identification of gaps, and implementation of Kayakalp Award Scheme- Quality Checklist at Sanganer Community Health Center (Jaipur)- Coordinated with the Medical Officer and staff of the health facility to implement the Kayakalp quality checks, in and around the health facility- A variety of interventions for facility upkeep, sanitation and hygiene promotion, waste management and support services have been implemented.- Developed Standard Operating Procedures (SOPs) for five departments of the health centre- Assuring successful implementation of the checklist with NHM department officials through regular coordination

Master Of Business Administration - Mba, Hospital And Health Management

Bachelor Of Science - Bs, Biology/Biological Sciences, General

Education record