Yulia Krupina Email & Phone Number

Kiev Region, Ukraine

Responsibilities:• Leading development of mobile applications, simultaneous leading of several projects;• Managing a team of 12+ people, work with clients;• Reporting to management and customers;• Managing budget, tasks creation, all steps of development, risks and release of products;• Solving organizational issues, resolving conflict situations.Achievements:• Successfully released 5 different mobile applications (KLO app, payment for Fora (Yocard integration), Disney learning app for LatAm market, health and learning for LatAm market);

Responsibilities:• Leading development of mobile and web applications, sites, specialized software;• Managing a team of 7+ people, work with clients;• Administrative support of project participants;• Reporting for management and customers;• Solving organizational issues, resolving conflict situations.Achievements:• Successfully released 4 different products (mobile application, API connectivities with web interface, website building);• Implementation of Scrum techniques into organizational process increased efficiency in the department up to 30%.

Responsibilities:• Research the market and the best ways and spheres of selling the products;• Lead conversation with potential resellers, provide demos of our products;• Follow up mass mail campaigns to target customers, cold calling;• Email, Live Help and Call support;• Support creation of new responsive websites for customers.Achievements:• Expanding the product in 3 new countries;• Output of the support to a new level (improvement of call scripts, application of strict email conversation rules, etc.)

Responsibilities:• Conduct manual testing of web product and websites, IOS and Android applications;• Create documentation on the products and checklists for future testing;• Adjust front view of features to make them user friendly;• Make translation of features to Spanish;• Show demos of the product to the rest of the team (and to customers).