Yulia Pishchev Email & Phone Number

Warsaw, Mazowieckie, Poland

• Event Monitoring and Analysis — regular tracking of events on LinkedIn and other platforms, conducting detailed analyses of opportunities for company participation, establishing connections with organizers, and updating information in spreadsheets and Trello.• Event Management — Maintaining event-related data, coordinating proposal collections, and evaluating and selecting events in collaboration with managers.• Corporate Event Organization — Managing budgets and logistics, selecting and preparing venues, coordinating decorations and prize procurement, and liaising with suppliers and designers.• Team Preparation for Events — Coordinating preparation processes, effective time management, fostering team morale, and ensuring timely payments and participation.• Communication and Negotiation — Skilled in negotiations to secure discounts, maintaining communication with designers and contractors to ensure smooth project execution.

Warsaw, Mazowieckie, Poland

• Office Management — Expertise in inventory procurement and control, resource optimization, resolving technical issues within the office, and creating a productive, comfortable workspace.• Employee Documentation — Proficient in employment law, managing documentation (onboarding, terminations), workplace safety certification, and maintaining employee databases.• New Employee Onboarding — Setting up workstations, providing necessary tools and access, and ensuring smooth integration with a welcoming, supportive atmosphere.• Corporate Culture — Organizing engagement activities to strengthen team dynamics, promoting company values, and managing internal communication platforms to enhance productivity and workplace satisfaction.

Warsaw, Mazowieckie, Poland

-Played a key role in improving communication between Polish staff and Ukrainian refugees.-Translated important information from Ukrainian to Polish.-Collected and organized critical data for the center.-Established an efficient documentation system.-Utilized linguistic and organizational skills to support the center’s operations.-Demonstrated empathy and understanding to assist Ukrainian refugees during their challenging relocation period.-Focused on streamlining processes and ensuring proper management of necessary documentation.

Warsaw, Mazowieckie, Poland

-Provided high-quality customer support and assistance with banking inquiries.-Guided customers on using digital banking services, ensuring a positive customer experience.-Handled incoming customer calls, emails, and chat inquiries.-Worked closely with team members to resolve complex cases efficiently.-Actively contributed to improving customer service processes by providing feedback and suggestions.-Maintained professionalism during customer interactions, even in high-pressure situations.-Effectively managed difficult and demanding customers, staying calm and friendly throughout.-Developed strong skills in working under pressure and finding solutions in challenging scenarios.

Warsaw, Mazowieckie, Poland

-Dealt cards and managed the flow of the game.-Welcomed players to the table and ensured a positive atmosphere.-Ensured that players followed the rules of the game.-Maintained accuracy, reliability, and responsibility in all aspects of the job.-Timely and professionally handled players' requests during the game.-Solved players' problems and disputes during the game.-Assisted in organizing tournaments and events.-Managed to work in a highly conflictual environment, effectively withstanding significant pressure.

Warsaw, Mazowieckie, Poland

-Booking medications in pharmacies.-Working with various Microsoft Office applications.-Analyzing products on popular platforms.-Ensuring accuracy, reliability, and good organization of my work and the work of couriers.-Providing timely and professional customer service through channels such as phone, chat, and audio.-Collaborating with other departments in the company.-Building processes from scratch and supporting other departments in a startup environment on the Polish market.-Managing pressure, staying calm, and showing empathy when dealing with customers, especially in situations requiring urgent medication deliveries.