Mark Yunger Email & Phone Number

Milton, Ma, Us

Milton, Ma

Boston, Ma, Us

BostonCIO is the preeminent peer leadership network of New England chief information officers. As part of the national InspireCIO Leadership Network, BostonCIO exists to help CIOs thrive in today’s most challenging C-suite executive roles. The chapter regularly convenes leading CIOs and fosters meaningful relationships by hosting non-commercial, member-led programs - helping CIOs gain leadership advantage.

Boston , Ma , Us

Responsible for all aspects of leveraging information technology to advance the business. Works closely with R&D, Manufacturing, Commercial, and Corporate functions to accelerate therapies through the pipeline in our pursuit to improve patients' lives.

Cambridge, Massachusetts, Us

Responsible for all aspects of leveraging information technology to advance the business. Works closely with R&D, Manufacturing, Commercial, and Corporate functions to accelerate therapies through the pipeline in our pursuit to improve patients' lives.

Cambridge, Ma, Us

As the Head of IT Infrastructure and Operations at Biogen, led a team of technologists that have two missions. First, we maintained all of Biogen’s production applications from Research & Development, to Pharmaceutical Operations & Technology, to Commercial. Second, we empowered the acceleration of Biogen's business through designing and building the IT infrastructure of the future including cloud services, next generation collaboration solutions, and high performance computing.

Cambridge, Ma, Us

Interim Head of IT Infrastructure and Operations at Biogen. Led a team of technologists that have two missions. First, we maintained all of Biogen’s production applications from Research & Development, to Pharmaceutical Operations & Technology, to Commercial. Second, we empowered the acceleration of Biogen's business through designing and building the IT infrastructure of the future including cloud services, next generation collaboration solutions, and high performance computing.

Cambridge, Ma, Us

The Director of Global Application Management defined the strategic direction and executes plans for Biogen's production application portfolio. This role oversaw all operations related to R&D, manufacturing, commercial, and corporate applications. In so doing the role worked collaboratively with other IT functions and the business to develop an organization that exceeded customer expectations, scaled responsibly, and enhanced new and existing services and systems.Key Responsibilities and Accomplishments• Envisioned and actioned a comprehensive strategy to advance Biogen’s application maintenance and support• Designed and implemented new organizational model to empower the realization of our strategy• Achieved significant improvements in the quality of IT services including the attainment of a customer satisfaction score of 4.7 on a 5-point scale• Stabilized the application environment and drove material improvements in service availability• Built relationships at all levels of the organization and across organizations to drive alignment and active collaboration • Architected and drove a managed services consolidation initiative that will result in $14.5M+ savings • Opened near-short operating centers in Bratislava, Slovakia and Dalian, China• Managed $27M budget within 2% of forecast with a positive variance• Launched IT dashboard to provide service transparency to customers• Expanded employee learning and development opportunities in order to grow internal talent• Led IT-wide initiative to redefine Biogen Idec’s resource strategy for employees, contractors, and service providers

Cambridge, Ma, Us

Leading key enterprise IT services, the Associate Director of IT was responsible for Application Operations, Service Operations, and Service Desk functions.Key Responsibilities and Accomplishments• Directed solution design, implementation, and maintenance of enterprise IT services• Ensured IT services are in line with the needs of the business• Managed relationships between Information Technology department and lines of business• Facilitated the vision, development, and implementation of ITIL best practices• Ensured compliance for validated systems through process integrity and training of staff

Munich, De

Project Executive was ultimately responsible for all aspects of client relationships including service delivery, profitability, and growth. Leveraging in-depth knowledge and experience in the operational management of IT services, interfaced and consulted with executive level business relationships.Key Responsibilities• Led operations of enterprise service support in a 9,000-seat company including help desk, desktops, and printers for 9,000-seat company• P&L responsibility for $30M+ budget• Coached direct report technical managers to lead teams of engineers and project managers• Implemented large scale cultural and organizational change of IT support model

Us

The Practice Manager was responsible for the development, sale, and delivery of systems integration and business process strategy services. The mission was to enables companies to eliminate the technical, organizational, and process barriers to effective global e-business.Key Responsibilities and Accomplishments• Delivered strategy, process, and systems integration consulting• Responsible for stewardship of consulting practice, including coaching and recruiting• Responsible for customer profitability optimization and resource utilization• Key customers included IMS Health, Medronic, GE, Intel, Adobe, 3Com, AMD, DHL, Eastman Chemical, EMC, MasterCard, State Street, United Airlines, and Xerox

Waltham, Massachusetts, Us

The Business Unit Manager was responsible for the delivery of technology services and relationship growth. He facilitated global operations to reduce costs, decreases time-to-market, and increases the quality of information-based products. The scope included the delivery of globalization solutions, testing solutions, consulting services, and software to aid large and growing companies in the global deployment of information-based products and services. Key Responsibilities and Accomplishments• Managed team of project managers, engineers, testers, publishers, and translators• Managed P&L responsibilities for business unit, including profitability and financial reporting• Setup and drove improvement plans, including ISO compliance• Key customers included Millipore, Perkin Elmer, Adobe, Disney, Ericsson, HP, Honeywell, Hyperion, Intel, Kodak, Lexmark, Mattel, Motorola, Oracle, PTC, and Sun Microsystems

Ph.D., Labor Market And Workforce Development

M.S., Industrial/Organizational Psychology

Certificate, German

B.S., Psychology