Yusuf Ak Email & Phone Number

Mississauga, On, Ca

Canada

- Growth Strategy: Determined the growth strategy for the business.- Team Leadership: Managed and coached the Business Development Team for effective client care and outreach.- Market Expansion: Identified new growth markets through research and analysis.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

- Technology Integration: Identify and implement cutting-edge tools and systems to streamline workflows and improve overall efficiency.- Enhanced Collaboration: Deploy and manage advanced communication solutions to foster a more productive and collaborative work environment.- Operational Excellence: Leverage innovative technologies to support organizational growth and ensure operational excellence.

- Held end-to-end sales responsibility for a high volume of accounts, overseeing every aspect of the sales process from lead prospecting, initial contact, live demonstrations, quoting and closing the sale. - Prospected new leads with LinkedIn Sales Navigator and other tools, identifying potential customers and mapping key stakeholders, then recorded this information in CRM software for targeted engagement.- Conducted discovery calls to identify customer pain points, provided live demonstrations of Microsoft solutions, illustrating their potential to transform business operations.- Commanded exceptional knowledge of Microsoft Solutions and demonstrated cross-cloud capabilities between Microsoft 365, Dynamics 365 and Azure solutions, resulting in enriched customer discussions.- Increased customer success by offering solutions tailored to explicit needs, and proactively suggesting solutions based on industry and market trends. - Orchestrated customer meetings with Microsoft Partners and other teams, ensuring comprehensive solution alignment and support, while also determining future growth opportunities for the customer.- Leveraged CRM and Power BI to generate and analyze sales metrics, utilizing data-driven insights to strategize and propel sales growth.- Managed sales pipeline for optimal opportunity flow and strategic follow-ups, boosting conversions and revenue.- Mentored team members in sales techniques through both group training sessions and one-on-one coaching, providing opportunities for shadowing to enhance their skills and performance.- Recognized as the go-to expert within the team for in-depth product knowledge, frequently sought after by colleagues for guidance and assistance for understanding complex product features, thereby enhancing overall team performance and customer satisfaction.- Led three other teammates in writing an internal procedural document for a pilot project to increase new leads.

- Determined customer needs to tailor appropriate consumer and business solutions.- Delivered one-on-one personal training sessions and led regular workshops for Microsoft products.- Directed engaging on-site and off-site summer camp workshops for kids.

Mississauga, Ontario, Canada

- Processed in-land immigration applications.- Performed partial completeness check for submitted applications. - Entered case notes for each application into the Global Case Management System.

Turkey

- Processed Temporary Resident Visa, Study Permit and Work Permit applications.- Verified past immigration history of applicants and ensured the integrity of the data entered into the Global Case Management System (GCMS). - Processed Access to Information and Privacy (ATIP) requests for immigration applications.- Liaised with diplomatic personnel and Visa Application Centre representatives to receive new visa applications and to deliver finalized ones.

Turkey

- Processed Temporary Resident Visa, Study Permit and Work Permit applications.- Verified past immigration history of applicants and ensured the integrity of the data entered into the Global Case Management System (GCMS). - Processed Access to Information and Privacy (ATIP) requests for immigration applications.

- Processed Temporary Resident Visa, Study Permit and Work Permit applications.- Verified past immigration history of applicants and ensured the integrity of the data entered into the Global Case Management System (GCMS). - Processed incoming mail and mailed out finalized applications.