Yu Zhu Email & Phone Number

Ajman, United Arab Emirates

manage overall operations of 2 optical retail stores, ranging from recruitment, staff assignment and monitor, directing work, employee performance appraisal, policies and procedures enforcement, vendor relationship management, strategic planning, annual budgeting, inventory management, organizational process and workflow improvement and implementation.• ACHIEVEMENT #1. Lead the team by example, turn a failing business around from deficit to surplus; generate a net profit of more than 1 million AED in last 3 years.• ACHIEVEMENT #2. Resolve the pending disputes of 14 major optical vendors, reactivate the accounts from the blacklist status, implement an efficient vendor management system, re-establish and maintain a strong collaboration with all the vendors.• ACHIEVEMENT #3. Revamp the organizational process, improve procurement workflow and inventory management system to achieve a zero variance of annual inventory audit for the last consecutive 3 years.• ACHIEVEMENT #4. Empower and motivate the team, create a safe atmosphere for open communication and enhance the staff happiness at work.

Dubai, United Arab Emirates

Recommends product and service enhancements to improve customer satisfaction and sales potential, perform a variety of tasks from attending the high-profile customers, visual merchandising, keeping a track of in-store inventory, and conducting daily reports; finetune product knowledge skills, support an environment of teamwork and trust, answer technical and procedural questions for less experienced team members, collaborate with peers and store manager to achieve or even exceed sales target through sales strategies, clienteling, sourcing new customers and maintaining sound long-term relationship with existing customers.• ACHIEVEMENT #1. Attain an award “THE BEST NEW JOINER” on the Annual meeting of Rivoli Group, based on excellent performance and sales contribution, Dec 2017• ACHIEVEMENT #2. Rewarded with international trip to Cyprus for being one of the top retail sales contributors (Q3, 2017) in Dec 2017• ACHIEVEMENT #3. Rewarded with international trip to Vietnam for being one of the top retail sales contributors (Q4, 2017) in Feb 2018• ACHIEVEMENT #4. Take pride in obtaining the recognition of “BEST TEAM OF THE YEAR-2018” on the Annual meeting of Rivoli Group, Dec 2018• ACHIEVEMENT #5. Win an international trip to visit Omega Watch Factory in Switzerland and to tour Milan and Florence in Italy for being one of the top sellers of Omega watches, Sep 2019

Dubai- United Arab Emirates

MTS is a group company of Multi divisions, comprising of Solar Engineering, Traveler Services and Technical Creation & Technology Solutions. Web: www.mtsgroupme.comMy duties include as below: Perform clerical and administrative tasks: documentation filing, and bookkeeping of financial records and bank statements & records management. Maintain the records of license, tenancy contracts of office premises and staff room, employment contracts and business agreements; coordinate with the related departments, monitor its validity and prompt renewal or termination.  Liaise with internal and external contacts/vendors/suppliers/contractors to ensure smooth business operation Coordinate with suppliers and manufacturers for product inquiry, price negotiation and procurement  Manage various business correspondences and communicate verbally and in writing to answer inquiries and provide information Purchase office stationary and other items, keep records of their usage and manage inventory. Organize meetings and conferences, arrange and confirm appointments, maintain schedules and calendars, take meeting minutes and follow up  Collaborate with our suppliers and contractors for order purchase, new product development & deployment, technical support and after-sales service & maintenance. Playing role as a main Coordinator for one overseas joint venture in partnership with German Company- e.Sigma GmbH, provide administrative assistance, generate invoices and ensure payment receiving before due date Organize the attendance of 8 International Exhibitions under company’s leadership, including exhibit registration, travel itinerary, tickets & hotel reservation, visa application, freight & shipment, on-the-site product demonstration, budget control & etc. Our close teamwork has won us plenty of honorable medals and awards in recognition of our endeavors and achievements. Handle other business affairs and financial records of company CEO

Dubai- United Arab Emirates

DE Solar is a comprehensive company of manufacture, R&D and Import & export trading, pivoting on green solar PV system and all related components. I work in its branch in Dubai- Super tycoon General Trading LLC as a sales associate: Organize the product display and keep the showroom hygienic Attend walk-in customers in showroom and promote the sales of solar PV products. Keep the daily accounting for sales and product stock. Interact with customers periodically for feedback and comments to improve service. Follow up potential clients and their demands to complete the deals. Conduct analysis of customer behaviors, purchase habits and product selection. Work as interpreter and translator for general manager with VIP clients in meetings and business meals & etc.

intern in Foreign Cooperation Department:1 Editing & Proofreading2 Update record of translation Works

Nanjing, Jiangsu, China

Intern in the proofreading department:1. Responsible for translation of the company new website info, such as company profile, corporate culture and the evolution of notarized translation as its main business scope.2. Proofreading of the translation scripts.

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: Global Online MBA programHult International Business School is proud to be ranked as among the best business.

Bachelor Of Arts (B.A.), English Language And Literature, General

Activities and Societies: 1.Interned in the Proofreading Dept, Nanjing College Translation Co., Ltd in Aug2011 2.Interned in the Foreign.