⁃ Conducts high speed payment processing (IEM machine, scanners, and export machine)⁃ Visually identifies payments and documents by line of business⁃ Expert knowledge of industry policies, processes and practices involving enterprise money movement and payment processing⁃ Supports team in meeting service level objectives and timely deliverables working overtime as needed. ⁃ Facilitates reconciliation for payment transactions processed daily.

⁃ Led new employee training while being accountable for training documentation⁃ Provided leadership and mentorship to junior analyst within the department ⁃ Contributed to impetrative changes request and updated procedures ⁃ Accountable for the production of business performance reports ⁃ Responsible for work distribution and work force management for department supporting Bank, P&C and Life⁃ Coached team members to meet production standards and follow business procedures

⁃ Facilitated training to new employees sharing best practices and company culture ⁃ Responsible for identifying and processing payments by line of business ⁃ Prepped and executed departmental documents to meet high standards of quality and delivery