- Served as a first point of contact for PSG Taiwan department and supported dated interfaced between clients and internal teams. Ensuring delivered informaton as needed and re-solved customer problem within 24 hours. - Managed over 50 new opportunity registrations weekly from compete users. - Developed over 30+ end users training curriculum for new system knowledge, business workflow.- Leveraged proficient knowledge of systems to accurately process customer quotation and requests, maintaining an exceptional 100% accuracy rate, ensuring smooth operational workflow and customer satisfaction. - Executed formal quotaion process - utilized advanced data analysis techniques to identify pricing mistakes and prevent uncountable revenue loss at Intel.- The supervisor selected and appointed me as the quotation system transfer project leader. Reconciled the differences between old and new system ensuring smooth integration.

- Managed 10+ team members executed renew all production projects quotation by monthly and achieved customer satisfaction rate over 95%.- Developed guidebook to integration tasks requirements, which model was implemented in 5 key tasks. - Executed owner of 6 projects management - coordinate with internal cross-functional teams to led project implementation and achieve customer monthly objectives.- Account managment present through weekly bussiness meeeting with customer.

- Managed 3+ key accounts and 4 award distributers as contact of sales representative- Order process, achieved a 30% reduction in order processing time through implementation of innovative procedures. - Identify workable soluation, resolved customer escalations within tight timeframes, minimizing disruptions to business operations.- Selected as the Intersil Best Employee in 2011