Working to improve 3D Laminates Ltd.’s market position and achieve financial growth. Defining long-term organizational strategic goals, building key customer relationships, identifying business opportunities, negotiating and closing business deals while maintaining extensive knowledge of Identifying opportunities for campaigns, services, and distribution channels that will lead to an current market conditions. - Identify potential clients, and the decision makers within the client organization. - Researching and building relationships with new clients. Working with teams to develop proposals that speaks to the client’s needs, concerns, and objectives. - Present new products and services and enhance existing relationships. - Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators. increase in sales. - Research and develop a thorough understanding of the company’s people and capabilities. - Understand the company’s goal and purpose so that will continual to enhance the company’s performance.- Ensure that data is accurately entered and managed within the company’s CRM. - Working with IT and Marketing and Social Media and to collate data metrics which can be used to generate accurate customer information and generate additional sales.

- Winning new business through a variety of channels and convert the wins into desk level achievements.- Managing key client accounts within my region ensuring that the region achieves its targets and delivers against the company and personal objectives including key performance indicators.- Delivering new/key projects and objectives whilst also suggesting and delivering continuous improvement programs.- Working closely with the consultants and management team to develop a pipeline of opportunities and leads for the region.- Providing strategic direction and communicate industry developments and trends and offer advice to consultants on how to optimize on growth opportunities within their markets.- Professionally marketing and promoting the Your World brand with clients at every opportunity.

To coordinate the care needed by clients and to be their key contact.To provide day to day supervision and allocate work to the team of support workers and ensure they support older people with long term health conditions or mental health issues, and their families / carersProvide a holistic assessment to identify the most important issues facing the client and jointly agree solutions to help improve their quality of life, self-manage their long term health conditions, improve their health and well-being and maintain their independence. - To work with individual clients and their families / carers, to provide the assessment at home and to offer appropriate advice, information, and assistance to meet the client’s emotional, social, financial and practical needs.- To identify with the client the most important issues.- Be the key contact for clients to ensure all support is identified and delivered to meet their needs.- Supervise and manage on a day to day basis the team of Care workers and allocate work to them to ensure effective delivery of person centred support to clients. - In conjunction with other social care staff, provide, obtain and highlight sources of information and advice for older people/carers on all matters relating to their caring role, health and social care, housing, financial matters, living with long term conditions and or mental health issues and leisure activities. - To flexibly cover any social care service as demand requires and as appropriate to your skills and experience- To maintain accurate records, both via the in house database and hardcopy, to collect routine data for the monitoring and evaluation of the service and to produce reports as required.- To coordinate internal and external supervision and training opportunities.- To work in accordance with health and safety at work practices at all times

- Responsible for day to day operations of shift and staff.- Co-ordinate/Action process improvements for operations- Development of associates and Leads- Co-ordinate weekly Floor Safety Inspections (FSI) for associates within my department/area.- Run continuous risk assessments for all processes within the department/area- Develop Kaizen tasks for department and associates to improve processes/standard work and save costs.- Complete HR and payroll functions on a daily basis- Managed Critical Pull Times (CPT) to meet customer expectation.- Completed daily bridge reports to highlight successes and failures with the shift.- Actively manage poor performance from associates.- Monthly/weekly meeting with carriers to discuss KPI’s- Development of new carrier services for Amazon in conjunction with the European Transport Team.

- Operated within a 360 degree recruitment process.- Sourced and recruited vetted possible/suitable candidates, via referral, job boards and exhibitions.- Verified candidate’s compliance to required National Framework Agreement Standards- Advised on CV format for potential candidates and amended accordingly.- Developed good working relationships with both clients and candidates.- Actively sourced positions/posts within the private and NHS hospital network.- Developed Private clients and assisted with recruitment projects.- Assisted with Tender preparation- Liaised with overseas resourcing centre for candidate’s attraction.- Developed/participated in the North West Graduate scheme for newly qualified Band 5 Physiotherapists.- Updated company records with accurate information.- Daily checking for industry job boards/web sites for market information.

- Responsible for day to day running of the logistics for a - £180 million T.O. organization and management of over 100 staff.- Management / Procurement of Vehicle fleet.- Responsible for in-house 2 man home delivery service.- Direct management of the 3 distribution centers. - Control of external carriers, average spend p.a. £5,000,000.- Management of Health and Safety at all sites - Project Management of all proposed new sites.- Chair of Operations reporting committee.- Implementation of crisis management policy and procedures, this being used during the collapse of the IT system due to the Buncefield fire 2005. Major achievements include: - Re-organisation of Returns Division, resulting in reduction of return rates from 10% to less than 3%, creating £500k saving p.a.- Introduction of 2 man home delivery service direct to consumer/s.- Re-negotiation of external carrier delivery services directly resulting in over £300k p.a. savings.- Conception and Implementation of new distribution strategy, which included the opening of 2 new distribution centers.- Implementation of new policies and procedures which directly resulted in the decrease of dispatch failure rates from 25% to 0.5% over an 8 month period. - Introduction of Vehicle tracker and routing systems.- Set up of improved SLA’s and targets for external carriers resulting in reduction of failed deliveries from 18% to less than 8% - Driver training programs, including SAFED training leading to a reduction of 7 % in overall fuel bills and an 11% drop in minor accident rates. - Additional training of warehouse operatives, introduction of NVQ level 2 training, health and safety training, via government funded sources.- Purchase and implementation of Paragon, to increase efficiency in vehicle routing and scheduling.