My fluency in Korean, Mandarin and Cantonese made me an effective communicator at my job as an operations executive. I work cross-functionally with content partners and marketing, sales, operations and product teams from across the Pan-Asia region to co-ordinate the regional launch of new contents and partnerships including the content providers like Discovery, Mediacorp and Huace. I ensure a smooth delivery of all incoming materials and conduct regional briefings to align all markets on our regional launches.For content curation, I design banners and thumbnails to curate what users see on Viu’s homepage daily. I manage the content management system and tap on current trends to localise homepage and enhance UI appeal. I also develop the programming and editorial calendar for Viu Singapore, and pitch sales and marketing angles on Viu’s upcoming programmes to the team monthly. I provide operation support for the local team by troubleshooting technical difficulties and rolling out various sponsorship activities for the local sales team onto platform’s homepage. Content acquisition should always be data driven. Hence, I monitor closely and evaluate our content library's performances to identify what works or not - insights which will determine the region's acquisition trajectory. For this, I work closely with our data analysts on a regular basis to build reports on viewership and keyword search trends.

• Meticulously evaluated over 10 scripts and screeners under 4 weeks to recommend for production investment and distribution• Facilitated the successful launch of company's first cinema by proactively identifying resources to streamline day-to-day operations to ensure cost and time savings• Responsible for analysing and vetting through film subtitles and played a key role in extensively researching on targeted mass media• Developed creative content for social media platforms (Facebook, Instagram) to increase brand engagement• Perform HR functions including recruitment and selection of new employees by designing job roles and sourcing for potential candidates through various platforms

• Effectively adapted into new foreign working environment and work unit • Adept in learning new accounting software (M2 and Adept) in 2 weeks to monitor media accrual and Account Receivables• Verified approximately 500 bills monthly• Engaged and communicated with a multitude of stakeholders to facilitate prompt payment• Performed administrative duties such as filing, data-entry, bookkeeping, dispatching and handling mail to ensure the department's coordinated efficiency

• Campaigned Government Policies through over 15 Kopi Talks and Grassroots Events and attended to citizens’ queries to increase WSG’s visibility on-the-ground• Co-developed and presented a marketing, communications, and message house plan aimed at increasing WSG’s career services and policies’ visibility to department’s Director• Monitored and reported on media coverage daily to assess ground sentiment • Prepared procurement processes (Approval of Requirements, Invitation to Quote, Invitation to Tender) to identify cost-effective options

• Facilitated ticketing and entry into the event halls and settled seating disputes readily for events' coordinated efficiency• Ensured house rules were maintained with a hospitable disposition

• Conducted initial assessment on students’ bursary applications by evaluating family and financial needs• Managed cases and verified supporting documents to ensure candidates’ application integrity

• Coordinated events by communicating with logistics suppliers, monitoring pre-event registration, managing client databases including registration reports and tele-marketing• Oversaw on-site set-up and tear down of events to optimise orderly venue-takeover• Directed event registration, front-of-house and manpower to ensure seamless flow of programmes • Compiled survey responses and performed other administrative duties and studied ways to improve participant experience of future events• Contributed extensively to the planning and execution of A*STAR SME DAY 2014 and International Symposium on Microchemistry and Microsystems 2014 as the event secretariat and yielded high levels of attendees’ satisfaction

• Attended to customers to make recommendation, reaching daily sales target 80% of the time.• Maintained displays, performed daily housekeeping duties and stock checked to ensure the smooth running of the store front

• Processed over 20 students' admission data daily during the student enrolment period• Performed data entry, filing and other miscellaneous administrative tasks to support supervisors