Senior Manager Quality
Current* Manage a quality assurance team responsible for the delivery of digital printing technology.* Test client and server software from Alpha through to release, ensuring high-quality standards are met and sustained.* Understand customer profiles and perspectives to effectively evaluate and optimize workflows.* Advocate for customers by ensuring software and hardware quality meet expectations.* Develop comprehensive test plans and strategies by utilizing customer use cases to prioritize risk areas.* Created and implemented processes, streamlined workflows, developed documentation, and established technical resources to enhance testing efficiency and effectiveness.* Leverage automation strategies to augment and improve the QA test plan.* Analyze software for defects using a combination of Agile and Waterfall test methods.* Prepare weekly dashboard report to update stakeholders on the status of the project including risks, mitigation plans, and major developments.* Collaborate with engineers to assess and prioritize defects based on their significance and validity.* Coordinate with diverse team members all around the world. (US, Spain, India, Germany).* Trained new team members on quality assurance methodologies and techniques.* Created and presented training materials for internal and external customers.* Worked with core team to test new features and write test cases to use on future products.
