Supporting international trade compliance: country of origin determinations, quarterly anti-boycott audits, US import and export regulations: EAR, ITAR, and FTR adherence, license authorizations, and tariff assessment.Managing contracts by drafting new agreements, amending existing agreements, and contract research in support of a variety of research and development projects and procurement programs.Performing due diligence and legal research for chief counsel and other attorneys in a variety of state and federal jurisdictions, with a focus on Customs and Border Control, Department of Homeland Security, Environmental Protection Agency, Department of Agriculture, Department of Transportation, Food and Drug Administration

Supported the Chief Bankruptcy Judge for the Western District of Michigan and his chambers staff and court personnel by conducting legal research, preparing bench memos, drafting orders and contributing to opinions.Proofread the Chief Judge's orders and opinions, verified citations, communicated with counsel regarding case management and procedural requirements, and assisted the judge during courtroom proceedings

Worked as a member of the Kalamazoo Community Foundation's Community Investment Grantmaking Team to create a community where everyone can meet their potential by supporting education, engagement, equity, and community leadership. Particularly interested in using impact investing instruments as tools to drive community economic development; innovations in affordable housing; urban and rural land usage, and supporting entrepreneurship in historically marginalize communities. Dynamic fund development background with experience in millennial donor engagement and donor diversification strategies and giving instruments Experienced 501(c)3 public policy advocate

Effectively implemented donor campaigns, corporate sponsorship programs, individual donations and special fundraising events resulting in significant increases in number of household gifts and amount donated, increasing the organizational budget to over $400,000 annually.Oversaw a considerable programmatic expansion to include communities of color, elder community, and the faith community to increase awareness and inclusion of the LGBT community.Evaluated existing accounting functions, including those necessary for auditing, budgeting, financial analysis, capital asset, property management and payroll, realigning these with generally accepted accounting principles and implemented dashboard reporting in cash flow strategies.Successfully managed human rights ordinance campaigns in four municipalities, of which two will be enacted by year’s end. These laws would protect the LGBT community in areas of employment, public accommodations, and housing.Developed sponsor strategy, resulting in 55 percent increase in funding for the largest LGBT fundraiser in Southwest Michigan.Fostered new relationships with local businesses, the non-profit community, and government agencies, while maintaining established relationships.Managed marketing approach using a variety of social networking outlets and traditional advertising vehicles, resulting in greater exposure.

Earned and maintained the highest employee engagement scores, which fell within the top five percent of the PNC call centerDeveloped and successfully implemented individualized coaching plans for 17 production-level consultants that focused on customer satisfaction, sales, and efficiency; resulting in the team’s representation in the top of the business banking groupAchieved the highest customer satisfaction scores within the business banking group for 2009 and again in third quarter 2010, which has continued into 2011 Acted as Project Manager for Business Banking, successfully designing implementation strategies to merge National City and PNC business banking policy and procedure, with a focus on minimizing customer impact, maintaining internal compliance standards, and efficiency Designed service development plans and conducted operational assessments to decrease unnecessary staffing redundancies by merging tiered staffing model, which eliminated unproductive scheduled processing time Managed and developed work plan comparison to merge PNC/National City Business Banking call centers by leveraging specialties across service partner leadershipReviewed merger-related literature and mailings; ensured policy accuracy, managed drop dates in relation to staffing needs, and consultant training around subject matterSucceeded as the point of contact during the Elan to PNC Conversion for the Business Credit Card portfolio, worked with product group on resolving conversion related issues and establishing internal processes to address them