Zach Beam Email & Phone Number

Carmel, Indiana, United States

• Answers inbound franchise service calls and responds to emails.
• Resolves service concerns to determine root cause of the concern.
• Escalates issues requiring extensive problem solving.
• Updates and maintains franchisee database with accurate customer information and timely data entry.
• Provides resolution and timely follow-up with the franchisees.
• Communicates impacting trends and/or ideas for improvement to manager

Zionsville, IN

• Operate the sound audio board to enrich the overall experience
• Manage youth band by providing guidance and checking that the setup is correct
• Increase engagement for all guests by creating presentations to be displayed during the meeting

*Provides unmatched customer service and set up support to all clients.*Performs planning, set up, operation and tear down of audio visual equipment for each hotel event.*In charge of all billing, ordering equipment, and schedule for three person department.*Assists in other departments of hotel as needed.*As head of department, led A/V to top ten yearly.

Oversee technical needs for Contemporary Worship at Carmel UMCWork with other church staff to plan, organize, and effectively execute audio and visual requirements for live events of the Contemporary Worship, and their recording and distribution through various media outlets.Work with church staff to recruit and train volunteers in various roles of worship.

• Supervise up to 6 event technicians during one time
• Responsible for the daily work flow to meet setup deadlines
• Interact daily with the client to meet their needs
• Manage the bi-weekly inventory of equipment to control cost
• Attend daily hotel staff meetings to plan upcoming events
• Responsible for all radio activity to resolve any issues

Indianapolis, IN

• Develop and maintain social media presence to establish relationships and further existing connections
• Research and evaluate Market Map prices by categorizing online data into Excel spreadsheets
• Design programs to increase productivity and services, therefore maintaining client satisfaction

Butler University, Indianapolis, IN

• Operate sound and audio equipment to enhance the weekly meeting experience for student members
• Record podcast of weekly meeting messages by using a Zoom Handy Recorder and upload to iTunes
• Create Power Points for speakers and provide help as needed in set up and tear down of meeting space

Indianapolis, Indiana Area

University Of Southern Indiana

Zionsville, IN

• Manage and run the sound and audio equipment for shows to increase the overall experience

Bachelors Of Arts, Sound And Recording Arts

Bachelor Of Arts (Ba), Recording Arts Technology/Technician