Zach Graves Email & Phone Number

• Manage and coordinate the efforts of three specialized public sector teams – focused on content creation, short term capture strategy and execution, and proposal management • Guide and mentor Team Leads, fostering a culture of continuous improvement and professional development • Developed and drives to performance goals, providing regular feedback and actionable insights to optimize resource allocation, address challenges, and drive project outcomes that exceed client expectations•Developed and implemented standardized processes and best practices across all three teams, enhancing communication, reducing redundancies, and improving the overall success rate of capture initiatives

• Developing optimal engagement and operational model for novel capture, proposal, and content teams• Independently manage multiple complex projects involving the design, engineering, implementation, deployment, and sustainment of IT solutions across the Public Sector (Federal and SLED) markets• Communicate with customer, partner, and OEM points of contact

• Created, implemented and optimized processes around proposal team engagement and operation• Served as mentor for business development, sales and proposal colleagues • Served as lead on “must win” opportunities• Lead creation of the winning themes and assist with development of solution sets, including pricing, scheduling, technical, management, past performance, among other deliverables• Writing and editing persuasive executive summaries and other narratives that address the specific requirements of each RFQ/RFP• Review proposal sections developed by members of proposal teams, providing guidance and recommendations, and editing sections as appropriate• Review and analyze solicitation and related documents, ensuring final proposal product is compliant and delivered on schedule• Participate in peer reviews of proposal materials developed by other capture/proposal teams

• Analyzed and evaluated public sector opportunities for feasibility • Conducted interviews for new Proposal Team candidates• Served as Public Sector SME for Proposal capabilities for internal and external teams•Aligned with Business Development and Public Sector leadership to develop and optimize Public Sector sales support structure

• Identify, organize and manage a cross functional team of technical subject matter experts, operations and pricing personnel, and legal professionals to ensure compliance and on-time delivery of projects• Provide strategic input to response team during bid evaluation• Responsible for writing persuasive executive summaries and other narratives which address the specific requirements of each RFQ/RFP• Created and manage proposal team complexity project metrics, data gathering processes, and analysis • NOVA Leadership Program Graduate

Greater St. Louis Area

• Supported a full range of contract work through the entire acquisition and execution lifecycles• Collaborated across company business units to develop proposals for complex customer requests• Negotiated with domestic, international and FMS customers, and processed resultant proposals• Developed strategies to integrate ideas throughout business units for effective cash flow management and contract performance

Greater St. Louis Area

• Worked with engineering programs to bolster cost analysis for negotiations to ensure fair and reasonable pricing when procuring services for customer• Utilized supply chain tools to reduce cost and impact bottom line• Conducted negotiations with suppliers in order to hit target price reduction goals• Served as a conduit between customer and business function

St. Louis

•Consulted Financial Advisors on marketing best practices across a variety of mediums via telephone, email, and in person•Fostered conversations with Financial Advisors in regards to marketing compliance and brand guidelines•Created and maintained analytics around current custom ad order expenditures, future spend projections, and marketing system optimizations•Is proficient in bridging gap between personal knowledge and end goals by identifying and utilizing the correct resources•Displayed excellent analytical skills and attention to detail

Maryland Heights, Mo

•Solicited pricing quotations to customers•Performed general analysis of accounts using excel to present optimal product offerings to customers•Effectively negotiated pricing terms and conditions with customers•Ensured compliance with company standards for all executed sales agreements•Contributed to team success by training and developing strategic approaches for team mates on account by account basis•Achieved 105% of yearly revenue goal in 2013•Coordinated with key internal personnel in order to execute effective sales presentations for customers•Was responsible for ensuring customer retention through proactive communication and engagement•Formulated customer focused strategies to meet key account needs in accordance with corporate policies•Proven effective in account analysis and account planning to target high priority customers for maximum revenue penetration

Maryland Heights, Mo

•Developed strategic marketing plan focused on driving product usage, including identification of key issues, objectives, strategy, and tactical execution•Executed assigned tasks from the marketing plan tactics to achieve company objectives•Regularly reviewed marketing programs for continued effectiveness, by tracking usage and response, as well as ongoing feedback from the sales and services teams•Developed usage-driving collateral, tools, demos, and presentations to support onsite awareness fairs, webinars, call campaigns, and email promotions •Involved in the creative process to develop marketing assets, including electronic and print assets•Worked with a range of internal stakeholders to ensure cooperation and collaboration on assigned projects•Supported the Senior Marketing Manager on an as needed basis and participated in other promotional efforts as assigned

Maryland Heights, Mo

• Conducted training for new and existing customers, on-site and via Webex conferencing tool• Created and distributed training materials to support on-site training, webinars, and internal training• Recognized customer needs to develop an institution specific marketing plan to optimize product roll out • Monitored customer product usage and collaborated with Sales and Marketing teams to drive usage and ensure retention of products• Was responsible for post sales activities in over 110 North American accounts• Introduced new products at national medical conferences• Monitored and aggregated customer feedback for product team• Collaborated in creation of in house communications to provide activity summaries for Global Clinical Reference group• Collaborated to create customer understanding architecture in order to effectively target social media efforts

Arnold, Mo

• Taught students required materials according to the appropriate curriculum• Guided students to understand new concepts and material• Showed patience and adaptability when handling new students and work environments• Consulted with other faculty to help maximize effectiveness with students

Osage Beach, Mo

• Member of team of bartenders responsible for serving thousands of guests in a fast paced, extremely high volume nightclub• Accountable for accurate product inventory• Collaborates with brand representatives and promotional teams to maximize sales and product visibility• Proven to be customer service oriented and efficient when dealing with hundreds of transactions nightly

Anaheim, Ca

• Managed customer relations and solved guest conflict• Displayed proven adaptability when given various work assignments• Successfully completed multiple training courses through the Disney University including: Foods Day 1 and 2 and Foods on the Job Training• Proficient in safely handling various chemicals and assessing MSDS codes

• Conducted interviews and made hiring decisions with potential coaching candidates across the country• Managed the proper allocation of $60,000 operating budget • Collaborated with treasurer, travel operator and equipment representative to operate team while staying within yearly budget• Worked with alumni group in producing a summer lacrosse camp• Led meetings with leadership team and staff faculty in order to optimize team experience

Arnold, Mo

• Coached fundamentals of lacrosse throughout the Warrior Lacrosse organization through effective communication and a creative, fun practice environment• Appointed to work with other coaches to hold practice at all different levels everyday• Communicated with parents in how players are doing and how the coaching staff can improve• Worked with other coaches and referees to adjust game times and locations if necessary

Bachelor Of Science In Business Administration, Marketing

Education record