• Oversaw the daily operation of a department consisting of approximately 90 employees including student and professional staff• Responsible for oversight of departmental budget of over ten million dollars annually • Provided reports and data to the Vice President for Student Affairs and other President’s Cabinet members on a regular basis regarding all phases of Housing and Residence Life operations• Directly supervised two Assistant Directors and the university’s Transportation… Show more • Oversaw the daily operation of a department consisting of approximately 90 employees including student and professional staff• Responsible for oversight of departmental budget of over ten million dollars annually • Provided reports and data to the Vice President for Student Affairs and other President’s Cabinet members on a regular basis regarding all phases of Housing and Residence Life operations• Directly supervised two Assistant Directors and the university’s Transportation Coordinator • Served as a member of the university’s CARE Team • Responsible for the creation and implementation of a new ten-year campus housing master plan Show less

• Assisted in the administration of the Lander University Housing and Residence Life program under the supervision of the Director of Housing and Residence Life • Supervised three full-time Residence Life Coordinators• Served as next level supervisor for one office manager• Oversaw the operation of nine residence halls housing approximately 1,400 students • Responsible for oversight and rent collection for a university owned apartment complex housing 8 tenants • Served as… Show more • Assisted in the administration of the Lander University Housing and Residence Life program under the supervision of the Director of Housing and Residence Life • Supervised three full-time Residence Life Coordinators• Served as next level supervisor for one office manager• Oversaw the operation of nine residence halls housing approximately 1,400 students • Responsible for oversight and rent collection for a university owned apartment complex housing 8 tenants • Served as liaison for offices across campus correspondence regarding student housing concerns • Managed summer use of residence halls for camps and conferences • Provided counseling to students on a variety of issues related to residence hall living • Assisted students and families with any concerns regarding student housing • Worked closely with the Director of Housing and Residence Life in the implementation of new processes and software; most recently StarRez and Cisco Physical Access Manager • Actively collaborated with University Relations to plan and produce external communication materials • Responsible for overseeing Resident Assistant program consisting of 35 to 45 Resident Assistants annually • Planned and assisted in all aspects of Resident Assistant training• Oversaw the programming and monitoring of card access control • Produced internal Housing and Residence Life communication materials, camps and conferences brochures, and Axis TV slides. Additionally, produces Community Living: A Guide to Residence Halls and the Lander University Student Handbook Show less

• Supervised 12 Resident Assistants in an upperclassman apartment complex which housed approximately 300 students• Met with Resident Assistant staff individually every two weeks to discuss concerns with facilities and students • Provided guidance to Resident Assistants and resident students to assist them in becoming responsible members of their living community • Supervised one full-time office manager • Served as live-in staff member and first point of contact for Resident… Show more • Supervised 12 Resident Assistants in an upperclassman apartment complex which housed approximately 300 students• Met with Resident Assistant staff individually every two weeks to discuss concerns with facilities and students • Provided guidance to Resident Assistants and resident students to assist them in becoming responsible members of their living community • Supervised one full-time office manager • Served as live-in staff member and first point of contact for Resident Assistants and after hours emergencies• Collaborated with Associate Director of Housing and Residence Life and Facilities Management in scheduling of Camps and Conferences programs including planning, floor plans, distribution of keys, and providing of clean and functional facilities • Conducted mediations with resident students • Collaborated with the Director of Student Conduct in handling disciplinary issues • Scheduled front desk coverage at two residence halls utilizing staff of 43 Resident Assistants and overseeing residence hall programming requirements and the budget for programming • Supervised a maximum of 18 Resident Assistants in three freshman residence halls which housed approximately 700 students Show less

• Maintained accurate occupancy reports for the Director of Housing and Residence Life and the Vice President for Student Affairs • Generated room assignments and processed request to move information for 1,100 on-campus resident students• Coordinated and facilitated room sign-up for returning resident students • Met and discussed room assignment procedures with students and families to ensure that each student received the best possible room assignment in order to guide student… Show more • Maintained accurate occupancy reports for the Director of Housing and Residence Life and the Vice President for Student Affairs • Generated room assignments and processed request to move information for 1,100 on-campus resident students• Coordinated and facilitated room sign-up for returning resident students • Met and discussed room assignment procedures with students and families to ensure that each student received the best possible room assignment in order to guide student success • Learned and became proficient in Banner processes related to housing and student accounts Show less

• Provided excellent customer service for patrons at men’s and women’s fragrance counters • Remained knowledgeable of the current products within the P&G Prestige line of fragrances • Promoted special events and free gifts-with-purchase • Maintained a clean and orderly counter to maximize the visual aesthetic of products