Zach Moss Email & Phone Number

Ashland, Virginia Area

• Continuously build leadership skills and progressively increase scope of responsibility.• Research and order parts while leveraging positive vendor relationships with 70+ suppliers.• Manage credits and returns, operate forklifts, fill and charge batteries, and make hydraulic hoses.• Proactively manage inventory and ensure parts for each customer are well stocked.• Research sales history and machine parts to plan for and preemptively address parts needs.• Maintain customer tickets, keep parts organized, and freight accurate. • Pay invoices from vendors through FileBound and ensure accuracy.• Train and mentor new staff and manage individual team member performance.

Mechanicsville, Virginia

• Provided customer guidance and advice while maintaining a clean, safe, and stocked store.• Ensured proper handling, tracking, and readiness of merchandise for customers.• Unloaded trucks and distributed stock to the store.

Hanover, Virginia, United States

• Ensured a top-tier customer experience while achieving personal and store sales goals.• Provided DIY services including battery installation, testing, and wiper installs. • Maintained store product inventory and managed shoot-outs, cycle counts, and back stock.• Stocked the store, delivered parts, and kept the store clean.

Associate'S Degree, Criminal Justice And Corrections

Criminal Justice And Corrections

Activities and Societies: Night Walker Security Farmville Detention Center (ICE)

Advanced Diploma

Education record

Classes in Customer Service, Dealer Recommended Stock, Phishing Training, Safety