Technical Support And Network Support Specialist
Current-Deploying/Troubleshooting Hardware and Software-Deploying/Troubleshooting IT Infrastructure-Service Desk Ticket Requests in a Corporate Environment-Remote and Hands-on Service Support-Company Equipment management-Provisioning and Deprovisioning User Accounts-Administrator-Systems Inventory reporting and management-Network Troubleshooting-Security Protocol compliance-Working Knowledge of LANS, VLANS, WANS, VPN's, Switches, Ports and Protocols, 2FA, vendor management, Scripting, automation and imaging.-Assisted in recovering 600 systems from the 2024 Crowdstrike outage.