Zach Zmuda Email and Phone Number
A 15+ year extremely dedicated, committed and ethically sound Director of Business Development | Operational & Sales Specialist with vast experience in Process & Change Management highlighting leadership skills, team building abilities, and planned project management. Uses sound and researched-based judgement to make decisions. Culture and growth are a foremost concern with the firm realization that ability to manage multiple positions, facilities, regions, concerns, and events is key to clear and concise style of process improvement and sales. Demonstrates the ability to lead, adapt, and innovate in a fast- paced environment. Seeking to understand and realizing that it is the way to be understood is the pathway to success. Yet fully being aware that identification is only part of the improvement in process; calculated, timely sensitive, and structured implementation… using feedback and evaluation completes the process of change management. Work attitude encompasses logical, organized, empathetic, and compassionate thinking. It is tempered with a realism gained by real-world experience allowing for top quality and planned execution which accomplishes the job. Approachable within a team environment and with district partners. Learning, teaching, and guiding is a collaborative experience. Full Time Work Desired.EXPERTISE• Consultative Sales | Performance | Management• Business Development• Quality Assurance• Operations Management• Change Management• Customer Service• Territory Sales• Time Management | Planning• Issue Investigation & Resolution • Proposals | estimation | Budgeting Benchmarking | Quantity Take offs• Project Planning | Management• Cross-functional Team Management & BuildingSKILLS• Leadership• Consultation & Direction• Negotiation• Presentation• Technical Knowledge• Collaboration |Mentoring & Teaching• Analytical Thinker• Adaptability• Creative Solution Processing• Digital Marketing | Social Media Management• Meeting & Event Facilitator• Written and Oral Communication• Multi-taskingCERTIFICATIONS•Ready Mix Concrete Plant Manager | National Ready Mix Concrete Association
Fenton Trading Post Inc
View- Website:
- fentontradingpost.com
- Employees:
- 2
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Business Development ManagerFenton Trading Post Inc Jun 2024 - PresentUnited States
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Director Of OperationsAssured Emergency Services Sep 2021 - Jun 2024Waterford, Michigan, United States• Oversee day to day operations | five distinct locations.• Coordinate heavy and light duty towing, class A truck repair, specialized heavy haul trucking, auctions, and emergency spill response.• Manage subordinate staff | 8 employees at a higher level• Oversee 75 additional employees, including drivers, mechanics, technicians, dispatchers, and general laborers.• Coordinate management of fleet maintenance and records keeping | includes 82 assets. • Ensure all repairs are done in a satisfactory time frame, setting up PM services, DOT inspections, and emergency breakdowns. • Implemented PM and repair program | breakdowns down 32% | total down time on units for repairs has decreased by 45%.• Maintain compliance management with USDOT, CVED, HVUT, IFTA, and FMCSA.• Coordinate random drug and alcohol screening for employees.• Maintain company safety metrics. • Handle complaints | damage, customers, warranty, environmental concerns.• Submit unclaimed or abandoned vehicles to the appropriate police department | Michigan Vehicle Code, section 257.252.• Maintain an active database on condition, submittal & title status, and sold records.• Run police department abandon vehicle auctions, and scrap vehicle auctions.• Increased revenue from each auction by 325% | Average sold units increased by 30%.• Perform prospecting, cold calling and selling of services to different transport companies, local fleets, various businesses, and property management agencies.• Submit bid documents for towing contracts, repair contracts, emergency spill remediation contracts, and private property towing. • Manage all assets and coordinate purchasing .• Collaborate with suppliers on negotiation, discounts, and setting up wholesaler or distributor accounts.• Assist accounting department.• Hire employees, create job postings | new employee orientation and training. • Coordinate with managerial teams overflow calls, employee scheduling, PTO, and disciplinary actions. -
Operations ManagerHercules Materials Holdings Llc. May 2021 - Aug 2021Warren, Michigan, United States• Coordinated daily operations of four ready mix concrete plants, aggregate and cement trucking divisions, crushing division, and subordinate management teams and employees. • Scheduled all fleet and equipment maintenance including 102 assets.• Orchestrated all repairs done in a satisfactory time frame, setting up PM services with company mechanics or outside vendors, DOT inspections, and emergency breakdown situations.• Coordinate for all emergency or urgent matters including, accidents, plant mechanical failure, customer project challenges. • Conducted audits on lost concrete loads, materials, supplies, equipment parts, truck parts, and plant parts. • Developed PM programs for assets | ready mix concrete trucks, concrete plants, trailers, tankers, front end loaders, and all other equipment. • Assisted plant managers with payroll, hiring, and customer complaints. • Collaborated with board of directors on business development strategies, managerial/executive hiring, employee retention, and compliance. -
Technical Sales ManagerParagon Concrete Company Jun 2016 - May 2021Waterford Twp., Michigan, United States• Oversaw all ready-mix concrete mix designs including MDOT concrete mix design, specialty concrete design, and standard concrete mix design.• Developed and implemented a quality control and quality assurance program, leading ready mix concrete testing, materials testing, and concrete strength testing. • Directed two QC technicians on daily schedule. • Served as Head of sales department.• Oversaw all product pricing, pricing changes, bidding projects, reading specifications, and designing concrete mixes to spec, quoting sales orders, performing cold calling on potential new customers, lead generation, and current customer retention. • Managed two subordinate sales representatives. • Grew total sales from 50,000 CYDS to 118,000 CYDS or $5.75 Million to $14 Million. • Orchestrated preparing concrete mix design submittal packages, including concrete mix design proportioning, material conformance reports, historical concrete mix design strength reports, admixture dosage and conformance.• Maintained plant operations | scheduling plant maintenance with mechanics, maintaining plant certifications, and responding to all plant mechanical failures.• Generated all customer invoices, submitting customer statements, accounts receivables, sales forecasting, and new product implementation.• Achieved AR average down to 80% under 30 days from over 90% being over 60 days. • Coordinated vendor and supplier negotiations achieving optimal pricing.• Decreased material costs and supply costs by an average of 20%.• Assisted plant manager in daily operations | managing 50 employees including drivers, mechanics, plant maintenance techs, yard laborers, dispatchers, and batching staff. • Participated in hiring new employees, assisted in new employee orientation and training. • Collaborated with order takers, dispatchers, and batching staff. • Oversaw ready mix concrete technical issues fresh and set.
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Sales Representative/Sales Merchandiser/Merchandiser\ Account ManagerPetitpren Inc Aug 2010 - Jun 2016Clinton Township, Michigan, United States• Coordinated making sales calls, performing inventory and ordering products for 42 accounts and 8 key accounts within assigned sales territory. • Grew total sales volume by 2.25 million or 35%.• Exceeded sales targets per month and met or exceeded all KPIs set by the sales manager. • Wrote sales orders, coordinated product displays, point of sale placement, and merchandising. Scheduled with key account managers, decision makers, or account ownership.• Supervised a team of 3 merchandisers with daily activities within accounts, merchandising schedules, product rotation, repairing or replacing damaged product containers, maintaining, and expanding shelf SKUs, and maintaining product freshness.• Achieved spoiled or expired product within territory to lowest in the total company | under 5%. • Oversaw all display design within set territory utilizing various POS, signage, and cross merchandising opportunities and promotions.• Designed all exterior signage for accounts | coordinating with in-house signage department to product and install signage at account.• Developed strong customer relationships with key managers, account owners, decision makers and workers. -
Customer Service AdvisorJiffy Lube Jul 2008 - Aug 2010- Handled customer relations, sales, and provided excellent maintenance to a customer's vehicle.- Responsible for product ordering, inverntory, and receiving.- Assisted in shop manager duties. -
Grounds KeeperCedar Glen Golf Club Oct 2004 - Aug 2007- Responsible for maintaining golf course grounds, cart paths, sand traps, and water hazards- Assisted mechanics in maintaining golf carts.- Also responsible for assisting kitchen staff when requested.
Zach Zmuda Education Details
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General Studies; 2012 -
Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Zach Zmuda
What company does Zach Zmuda work for?
Zach Zmuda works for Fenton Trading Post Inc
What is Zach Zmuda's role at the current company?
Zach Zmuda's current role is Business Development Manager.
What schools did Zach Zmuda attend?
Zach Zmuda attended Macomb Community College, Walsh College.
Who are Zach Zmuda's colleagues?
Zach Zmuda's colleagues are Carrie Burton.
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