Zachary Epps Email & Phone Number

Puyallup

Hires, trains, supervises and monitors the performance of department managers.Participates in the preparation of the annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for sales department.Meets with sales managers to establish annual and monthly objectives for unit sales, gross profits, expenses and operating profit.Ensures that sales managers understand dealership policies, procedures and sales systems.Works with dealer and… Show more Hires, trains, supervises and monitors the performance of department managers.Participates in the preparation of the annual dealership forecast by projecting unit sales, gross profits, expenses, and operating profits for sales department.Meets with sales managers to establish annual and monthly objectives for unit sales, gross profits, expenses and operating profit.Ensures that sales managers understand dealership policies, procedures and sales systems.Works with dealer and general manager to determine appropriate days’ supply for used vehicles and orders/acquires vehicle inventory accordingly, via Manheim, DAA, ACV, IAA, etc.Establishes standards for displaying, merchandising and maintaining used vehicles.Establishes procedures for quick disposal of over-aged vehicles.Issues all demonstrators and ensures that appropriate dealership records are maintained.Audits repair orders for used vehicles as needed to ensure prompt reconditioning.Meets with the general manager to review monthly forecasts, commission sheets, productivity reports, and the profit performance of each department as a whole and each salesperson individually.Studies local market conditions, demographics, and past sales history. Makes recommendations to the general manager regarding short- and long-range advertising plans, sales promotions, staffing needs, lease promotions, and compensation plans.Approves all sales incentives in writing before submitting to the office.Addresses customer complaints to ensure high level of customer satisfaction.Creates systems that ensure ongoing sales training, including weekly sales meetings.Audits all appraisals of trade-in vehicles. Attends auction at least once monthly.Reviews and initials all deals before they are posted.Facilitates reconditioning of vehicle pre-delivery with the service managerMakes sure facility is secure, well lit, and professional in appearance.Maintains a professional appearance.Attends managers meetings as requested. Show less

Greater Seattle Area

Washington

Set up new branch office in the Pacific Northwest Region, Set up Internet, Office, ordered furniture, painted office, serviced printers copiers, ordered networking equipment, set up signs and hired employees, administered in house urinalyses, over saw the recruiting of employees, conducted I-9 and E-verify, and back grounds on newly boarded employees, set up flights and hotel reservations for traveling employees and submitted access list for military installations meeting US Navy and DOD… Show more Set up new branch office in the Pacific Northwest Region, Set up Internet, Office, ordered furniture, painted office, serviced printers copiers, ordered networking equipment, set up signs and hired employees, administered in house urinalyses, over saw the recruiting of employees, conducted I-9 and E-verify, and back grounds on newly boarded employees, set up flights and hotel reservations for traveling employees and submitted access list for military installations meeting US Navy and DOD regulations , Received and negotiated blue collar pay rates as well as per-diem , I also inspected, ordered and issued proper personal protective equipment for various trades. Show less

Bremerton, Wa

• Receive shipments of computers to warehouse, inventory computers, relay to IT coordinator that they are ready to be re-imaged, stage computers, re-inventory them once complete, tag and scan with bar codes and asset ID numbers and stage them for delivery, load up 24ft. box truck with computers and monitors, deliver assets into restricted areas, receive signature upon delivery, re-inventory computers as being deployed then pick up two weeks later, scan old assets, erase old data to protect… Show more • Receive shipments of computers to warehouse, inventory computers, relay to IT coordinator that they are ready to be re-imaged, stage computers, re-inventory them once complete, tag and scan with bar codes and asset ID numbers and stage them for delivery, load up 24ft. box truck with computers and monitors, deliver assets into restricted areas, receive signature upon delivery, re-inventory computers as being deployed then pick up two weeks later, scan old assets, erase old data to protect personal information of user, load on pallet, mark and label for shipment back to HP, call shipping company and load them up and send them to corporate warehouse. Show less

I am currently a sales consultant at Heartland Toyota and Scion selling new and used vehicles. Selling on average 20 cars a month for the last 6 months. Creating business, conducting cold calls, teaching car buying classes to the military and armed forces, helping them understand their investment and maintaining customers for life and a positive environment.

Bremerton Wa

Greeting customers, introducing and presenting vehicles (makes, models, cost, features, test drives),conducting credit checks and applications, negotiating sale and price, analyzing payment plans, customer service, cold calls, moving vehicles, control of personal information.

UNITED STATES NAVY Armory Static Security Supervisor – Bangor, WA 2011 – 2015 • Maintained 100% accountability and inventory control of over 50,000 rounds of ammunition and explosives, 200+ rifles, and sensitive material valued over $4Billion• Specialized in inventory security control measures such as Intellicheck Mobilisa Mobile Reader, bar code verification, and SharePoint, to track all sensitive material for 50+ employees• Inspected incoming… Show more UNITED STATES NAVY Armory Static Security Supervisor – Bangor, WA 2011 – 2015 • Maintained 100% accountability and inventory control of over 50,000 rounds of ammunition and explosives, 200+ rifles, and sensitive material valued over $4Billion• Specialized in inventory security control measures such as Intellicheck Mobilisa Mobile Reader, bar code verification, and SharePoint, to track all sensitive material for 50+ employees• Inspected incoming weapons, ammunition, and explosives for damage and specification conformance• Monitored and maintained an electronic harbor security system, with over 300 entry control point alarms resulting in zero security breaches• Mitigated risk levels of the transportation of ammunition and explosives from storage to staging areas resulting in zero safety violations or incidents Show less

Busboy, waiter, line cook, food prep, stock and inventory, dishwasher, handyman, host, line expo, training, cashier, catering, closer.

Gilbert Rd And University

cashier, cook, smoothie maker, logistics, stock and receive products, catering, cleaning, driving, trainer.

Core Credits, Core Credits

Diploma