Zachary Jump Email & Phone Number

Fenton, Mi, Us

Highland, Michigan, United States

Showcased new Jeep vehicles at national auto shows, captivating diverse audiences through engaging presentations and experiences. Elevated customer engagement through a closed-course ride-along, leaving a lasting impression on current and potential customers while driving brand loyalty. Demonstrated unwavering commitment to safety, creating a secure and professional environment for both team members and clients.

Auburn Hills, Michigan, United States

Built and maintained strong customer relationships through virtual and in-person interactions while supporting engineering initiatives. Spearheaded the formulation and delivery of Global Engineering Changes (GECOS) using SAP software, ensuring accuracy and efficiency. Managed project timelines, delivering hands-on support in both lab settings and customer locations, which contributed to seamless project implementation and customer satisfaction.

Brighton, Michigan, United States

Collaborated with Senior Technicians on complex mechanical and electrical projects, developing a strong understanding of IDS diagnostic software with the use of a VCM module. Applied root-cause analysis to resolve technical issues efficiently while engaging with customers to understand their needs and exceed expectations. Fostered trust by delivering tailored solutions and ensuring a customer-focused approach within the dealership setting.

Flint, Michigan, United States

Procured over 100 pre-owned vehicles in Q1 of 2021 for multiple dealerships by leveraging strategic relationships with auction houses, managers, logistics agencies, and private sellers. Streamlined transportation, billing, and invoicing processes using DealerTrack and Vauto, ensuring operational efficiency in a competitive market. Proactively identified cost-saving opportunities, contributing to increased profitability and sustainable growth.