Zachary Martell

Zachary Martell Email and Phone Number

Account Manager at Paylocity @ Big Little Wines
Zachary Martell's Location
Glen Ellyn, Illinois, United States, United States
Zachary Martell's Contact Details

Zachary Martell work email

Zachary Martell personal email

n/a
About Zachary Martell

A charismatic and engaging professional looking for a position where I can apply my customer relations skills, build relationships, be physically active, and truly love what I do. I thrive within established institutions that allow me to maintain stability and security for people.Ten years of customer service knowledge and six years of experience training clients in customer facing software. Successfully built multiple long-term relationships with clients that helped generate revenue for the business. Worked closely and effectively with employees within and across departments and clients at diverse levels.

Zachary Martell's Current Company Details
Big Little Wines

Big Little Wines

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Account Manager at Paylocity
Zachary Martell Work Experience Details
  • Big Little Wines
    Tasting Room Manager
    Big Little Wines May 2021 - Present
    Traverse City, Michigan, United States
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  • Paylocity
    Account Manager
    Paylocity Sep 2020 - Apr 2021
    Schaumburg, Illinois, United States
    Primary point of contact within a team supporting a client base. Resolves client payroll and HR system issues and retain clients by providing outstanding customer service through basic technical knowledge, effectively leveraging available resources, and prioritizing issues. Takes full responsibility for the client relationship and on average has a book of business between $500k- 1 million and between 50-75 small to midsize clients.
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  • Golfnow
    Customer Success Manager
    Golfnow Oct 2019 - Sep 2020
    Chicago, Illinois, United States
    Formly EZLinks Golf by PGA Tour, acquired by GolfNow in November 2019.Liaison between customers and cross-functional internal teams to ensure timely and successful delivery of our solutions. Performed on-going client reviews resulting in both in person and/or over the phone facilitation of on-site or remote product and service consultations and demonstrations. Maximized client satisfaction and product usage across all product and service lines, and on-going needs assessment for 120 accounts.
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  • Ezlinks Golf Llc
    Implementation Specialist
    Ezlinks Golf Llc Oct 2016 - Oct 2019
    Chicago, Illinois, United States
    Product expert on the company’s proprietary cloud-based point of sale and tee sheet products. Helped clients install software applications, setup and configure new or existing computer hardware, and educate clients on how to use the software to its full capacity. Worked with the project management team, customer success managers, and IT support in the preparation and coordination leading up to the on-site client installation. Created an internal, product specific, training video for other employees to use as a training tool.
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  • Ezlinks Golf Llc
    Teeoff.Com Customer Service Supervisor
    Ezlinks Golf Llc May 2014 - Oct 2016
    Chicago, Illinois, United States
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  • Ezlinks Golf Llc
    Customer Service Agent
    Ezlinks Golf Llc Mar 2011 - May 2014
    Chicago, Illinois, United States
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Zachary Martell Education Details

  • Riverside Brookfield High School
    Riverside Brookfield High School
    High School Diploma

Frequently Asked Questions about Zachary Martell

What company does Zachary Martell work for?

Zachary Martell works for Big Little Wines

What is Zachary Martell's role at the current company?

Zachary Martell's current role is Account Manager at Paylocity.

What is Zachary Martell's email address?

Zachary Martell's email address is ma****@****now.com

What schools did Zachary Martell attend?

Zachary Martell attended Riverside Brookfield High School.

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