Zachary M. Email and Phone Number

• Manage an asynchronous global and regional team of 13 team members, with 3 team leads.• Migrated manual QA efforts to a more efficient software test management system, transferring over 1000 test cases in a month with no lag time.• Advocate for QA in high level meetings for road map review, requirements and grooming meetings.• Growing our automated testing team by 200% to execute on roadmap objectives to decrease manual regression testing stressors.

• Implementing and growing automated testing architecture for end to end testing using cypress.io and pipelines in Gitlab• Implement and enforce use of page object model frame working for optimal readability, reusability and traceability. • Interview, onboard, coach, and train new junior level QA Analyst to continue to grow out and scale automation to cover our platforms features.• Conduct grooming and planning sessions weekly to plan out priority features to cover with our… Show more • Implementing and growing automated testing architecture for end to end testing using cypress.io and pipelines in Gitlab• Implement and enforce use of page object model frame working for optimal readability, reusability and traceability. • Interview, onboard, coach, and train new junior level QA Analyst to continue to grow out and scale automation to cover our platforms features.• Conduct grooming and planning sessions weekly to plan out priority features to cover with our automated testing suit. Show less

• Leading research and implementation for automated testing suits for end-to-end testing coverage for mobile application as well as websites. • Conducted a large amount of research into multiple different testing suit products offered on the market to determine best one that will offer best ROI. • Created a proof of concept codebase designed for website testing using selenium, and running with pytests using the page object model for architecture. • Manually checked over new… Show more • Leading research and implementation for automated testing suits for end-to-end testing coverage for mobile application as well as websites. • Conducted a large amount of research into multiple different testing suit products offered on the market to determine best one that will offer best ROI. • Created a proof of concept codebase designed for website testing using selenium, and running with pytests using the page object model for architecture. • Manually checked over new features and bugs and report and update them through JIRA to ensure quality for our customers. • Created a new workflow for our sales team to allow for better flow of new customer data into our customer creation process. Show less

• Create python scripts to decrease time spent manually collecting test data; while maintaining testing accuracy and reducing time spent on test by 75% or more.• Expanding automated testing capabilities to alleviate clients involvement, in acquiring specific record for test cases.• Use Jira to report and track errors, as well as keep track of changes that can be easily referenced. • Design and implemented quality assurance system to track client testing in order to maintain accuracy… Show more • Create python scripts to decrease time spent manually collecting test data; while maintaining testing accuracy and reducing time spent on test by 75% or more.• Expanding automated testing capabilities to alleviate clients involvement, in acquiring specific record for test cases.• Use Jira to report and track errors, as well as keep track of changes that can be easily referenced. • Design and implemented quality assurance system to track client testing in order to maintain accuracy in reporting test results and validate 100% of all testing scenarios.• Perform daily audits of all accounts to maintain overall integrity on a system that processes over 8 million records a month. Show less

•Lead a team of seven people to create a new gift registry web application using Django framework, that communicates with a cloud based point of sale database API’s.•Used Github repositories to work with code in a collaborative effort.•Tracked user stories and tasks in JIRA using agile processes.

•Used scrum Management with a team of five people to redesign an outdated website, increase web traffic and appeal to younger audiences for the Monroe County Historical Center.•Implemented agile methodologies to create a functional website in less time.•Maintained client communication to ensure product meets clients specifications.

•Refurbished multiple desktops and laptops through troubleshooting error codes, replacing hardware and performing clean installs of Window 7 and Windows 8.1.•Created and implemented lesson plans about technology in order to teach children at three different Boy’s and Girl’s club locations around Bloomington.

•Provided preliminary consultation with community client to discern needs and potential collaboration with organization•Wrote and submitted assessments for approval to Serve IT administration; clients have included Monroe County Historical Center, Feral Cat Friends and MC-IRIS.

•Recommend and sold the best tire for the customer, to keep them safe and satisfied.•Sell the visit to get customers in to store, converting phone calls into sales. •Lead a team of up to 4 people, while running up to 2 bays to optimize efficiency.•Made customers feel welcome, safe and taken care of, keeping them coming back for return business to build long standing relationships.•Taught new technicians how to perform the job safety and accurately.•Serviced high end vehicles… Show more •Recommend and sold the best tire for the customer, to keep them safe and satisfied.•Sell the visit to get customers in to store, converting phone calls into sales. •Lead a team of up to 4 people, while running up to 2 bays to optimize efficiency.•Made customers feel welcome, safe and taken care of, keeping them coming back for return business to build long standing relationships.•Taught new technicians how to perform the job safety and accurately.•Serviced high end vehicles and handled with great detail and care, creating a trusting relationship with clients. Show less

•Serviced vehicles and communicated with customers.•Stocked tires properly and reorganized entire inventory.•Learned how to use a road force balance well to create best balance possible.