• Developed and managed a client portfolio to drive commission revenue.• Conducted inbound and outbound calls to engage with clients effectively.• Promptly responded to text messages and emails to ensure excellent customer communication.• Maintained current knowledge of Medicare Regulations and consistently renewedcertifications to ensure compliance and expertise.• Provided training to new team members and served as a mentor to peers.

• Consistently achieved top performer status, consistently closing deals exceeding $10 million inannual revenue.• Proficiently managed portfolios and drove new business development initiatives.• Expertly managed all client travel arrangements, consistently identifying cost-effective optionsand exclusive cruise packages.• Successfully navigated last-minute changes and effectively resolved scheduling issues.• Proactively identified and reported automation opportunities to the IT department for processimprovement.

• Directed and supervised a sales team engaged in door-to-door lead generation for the solarindustry.• Effectively marketed and sold leads to multiple solar companies, maximizing revenue.• Coordinated efficient routes for the sales team, enhancing productivity.• Innovated and developed new pitches to boost lead generation output.

• Conducted negotiations with clients holding delinquent financial accounts to facilitate successful paymentcollection.• Proficiently evaluated and managed loan modifications, short sales, and deeds in lieu of foreclosure.• Demonstrated comprehensive expertise in the entire spectrum of loss mitigation options.• Meticulously reviewed accounts, ensuring exhaustive exploration of all loss mitigation avenues beforeproceeding with foreclosure affirmations.