Zack Johnson Email and Phone Number
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Professional experience in Strategic Sourcing, Inventory Management, Operations/Process Management, and People Leadership during my career at Best Buy in different areas of the organization.Excellent written and oral communication skills from working with players, coaches, and fans in high caliber football, basketball, and soccer games at the high school and collegiate (DI, DII, & DIII) level.
Best Buy
View- Website:
- bestbuy.com
- Employees:
- 63532
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Manager, Enterprise Product ManagementBest Buy Aug 2021 - PresentRichfield, Minnesota, United States-Leader of the EPM Operations team and it’s 20 members (Aug 2021-Oct 2022)-Leader of the EPM Brand Advocate Computing/PC Gaming Team (Oct 2022-Present)-Responsible for the updating of processes on the team including: QA, Iconic Launches (Apple), and Project Work-Built FY23 & FY24 Strategies for the team to achieve in collaboration with other EPM leaders-Helped gain efficiencies through an analysis of the organizational structure and vendor rationalization-Contributing member of the EPM Onboarding, Engagement, and Talent Development committees along with the Inclusion & Diversity Steering Committee Diversity Committee -
Associate Relationship Manager - Enterprise Customer CareBest Buy Oct 2018 - Aug 2021Richfield, Minnesota-Partner with vendor site management teams to ensure Enterprise Customer Care meets customer experience metrics and financial goals by improving the performance of our partners-Provide leadership, guidance, and support to drive performance to partner sites-Inspect actions plans set forth by partner site leadership to ensure positive progress towards goals-Share insights from partners with internal and external contacts to improve processes and increase efficiencies-Provide recommendations to improve the agent and customer experience-Foster relationships with partners to ensure they have access to Best Buy employees to improve operational, process, and technology opportunities that impact NPS and financials-Key project team member for the Balanced Scorecard and Contact Center Centralization projects-Project leader for creation and roll out of the Partner Performance Scorecard and FY20 Incentive Program -
Senior Demand Forecast Analyst -- Tablet HardwareBest Buy Nov 2015 - Oct 2018Richfield, Minnesota-Generate forecasts for all of the tablet hardware products assorted for each of Best Buy's stores using Oracle's Retail Demand Forecasting application.-Identify business risks and opportunities to cross-functional business partners including Merchants, Demand Planners, Finance, and Marketing.-Generate forecasts for new products, promotional activity, seasonal events, and financial reconciliation.-Provide analysis on the assortment and help plan the future of the category.-Work with vendor partners to align on forecasts of their products.-Leader of the Analyst Club, a group focused on creating professional development opportunities for analysts working in merchandising at Best Buy. -
Demand Forecast Analyst -- Mobile AccessoriesBest Buy Jun 2014 - Nov 2015Richfield, Minnesota-Generate forecasts for over 400 mobile phone accessories for each of Best Buy's stores using Oracle's Retail Demand Forecasting application.-Identify business risks and opportunities to cross-functional business partners including Merchants, Demand Planners, Finance, and Marketing.-Generate forecasts for new products, promotional activity, seasonal events, and financial reconciliation.-Provide analysis on the assortment and help plan the future of the category.-Work with vendor partners to align on forecasts of their products. -
Basketball RefereeSelf-Employed Nov 2008 - PresentTwin Cities Metro Area-Certified by the MSHSL and NCAA-Communicate with players and coaches throughout games.-Employ flexibility and adaptability as every game requires a different mindset.
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Soccer RefereeSelf-Employed Aug 2010 - PresentTwin Cities Metro Area-Work under the pressure of players, coaches, and spectators.-Utilize game management and leadership skills on the field to keep the game under control-Upgraded to Grade 6 (State Referee) after passing written exam, physical exam, and game assessments.-Certified by MSHSL, NISOA, and USSF.-Certified USSF assessor-Selected to work in three MSHSL Soccer State Tournaments.-Certified Referee Mentor through the Minnesota State Referee Committee.
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Football RefereeSelf-Employed Aug 2015 - Present-Certified by MSHSL
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Intramural CommissionerUniversity Of St. Thomas Sep 2011 - May 2014St. Paul, Mn-Implemented a new online tool (imleagues.com) for league management-Expanded the diversity and number of activities available for members-Increased participation in Intramural sports to over 2,000 participants-Schedule games for over 300 teams-Reserve athletic facilities from the University of St. Thomas.-Resolve conflicts between teams and players on and off the field-Keep in verbal and electronic contact with active members-Manage logistics, organization, training, discipline, and assignments for a staff of 25 students.-Facilitate and lead staff and captains meetings for each sport.-Allocate funding for purchases of equipment.-Advertise the activities offered by UST Intramurals. -
Finance InternFairview Health Services May 2013 - Aug 2013Fairview Ridges Hospital, Burnsville, MnFinancial Analysis-Completed complex reimbursement scenario for imaging modalities-Investigated profitability of service lines by payor-Explored options to retain patients during construction-Evaluated contract performance with vendors-Audited and assured the quality of StrataJazz program-Utilized decision support to provide data fro leadership decisions-Participated in the FTE budgeting process for fiscal year 2014-Presented financial impact of decisions to hospital leadershipProductivity and Process Management-Prepared and distributed daily, weekly, bi-weekly, and monthly reports ensuring integrity-Monitored the variances in productivity and improved the timeliness of the reporting process-Member of Staffing and Productivity Committee at hospital-Participated in all aspects of the productivity management process -
Summer Recreation EmployeeCity Of Lake City May 2009 - Aug 2012Lake City, Mn-Teach tennis lesson to over 50 8-12 year olds-Accounted for daily receipts of up to $5,000 O'Neill Municipal Pool-Assist parents when registering their children for activities.
Zack Johnson Skills
Zack Johnson Education Details
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Gpa: 3.90
Frequently Asked Questions about Zack Johnson
What company does Zack Johnson work for?
Zack Johnson works for Best Buy
What is Zack Johnson's role at the current company?
Zack Johnson's current role is Manager, Enterprise Product Management at Best Buy.
What is Zack Johnson's email address?
Zack Johnson's email address is za****@****buy.com
What is Zack Johnson's direct phone number?
Zack Johnson's direct phone number is (888) 574*****
What schools did Zack Johnson attend?
Zack Johnson attended University Of Saint Thomas.
What skills is Zack Johnson known for?
Zack Johnson has skills like Leadership, Process Scheduler, Conflict Management, Planning, Healthcare Finance, People Management, Working Under Pressure, Game Management, Flexibility, Assigning, Business Analysis, Deadline Driven.
Who are Zack Johnson's colleagues?
Zack Johnson's colleagues are Davon Groce, Dom Reaves, Michael Pyzik, Elisa Rojas, Anthony Jamerson, Dennis Hairabedian, Matthew Mckane.
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