Zachary Schade Email & Phone Number

Littleton, Massachusetts, United States

Improved club community via events, promotions, and customer service Improved workplace culture through one on one communication and team meetingsOversaw and executed internal and external marketingResponsible for creating, posting, maintaining social media channels, leading to a 5% increase in followersDesigned graphics for social media, custom apparel, and marketingResponsible for maintaining and submitting staff payrollResponsible for maintaining and submitting staff schedule Increased revenue via Membership, Private Training, and Merchandise salesSold 10-15 Memberships per month, increasing revenue ~$1500 per monthSold 5-10 Private Training Packages per month, increasing revenue ~$1500 per monthDesigned and sold 550+ units of custom apparel over 2 years, generating $20,000+ in custom apparel salesProficient in Google Docs, Google Sheets, Google Drive

Littleton, Ma

Taught 8-10 Boxing Class per Week

Littleton, Massachusetts, United States

Marketing & Promotion of in-club classesEngagement with gym members via social mediaEvent planningMember retention responsibilitiesCommunity outreach

Bolton, Massachusetts, United States

Improved overall office efficiency via Customer Service, Inventory, and ShippingImproved customer support experience, leading to over 40 positive reviews since start dateTracked incoming & outgoing goods, improved outgoing sales time from 2 days to 1 dayCreated record keeping processes, decreased returned item turnover time from 7 days to 1 dayProficient in Microsoft Word & Excel

Brockton, Massachusetts

Fielded incoming phone calls for ticket sales Contacted local businesses to discuss sponsorship opportunities Contacted local groups (YMCAs, Camps, Schools) to sell group ticket packagesHandled customer service, improved response timesExecuted In-Game promotions, interacting with fans to participate in on-field eventsGameday experience, assisted fans and groups during gameday events