Zach Vogel Email & Phone Number

Washington, Dc, Us

Columbus, Ohio, United States

Hong Kong

• Create and execute strategic vision, grow sales revenue and profitability, hire and retain diverse talent, develop and coach leaders, optimize front and back-office operations, and manage all aspects of financial performance focused on Hong Kong & Singapore while supporting the rest of APAC (China, Japan, India, Australia, New Zealand, Philippines)• Lead a team of 1500 sales, delivery, recruitment, operations, and support personnel to ensure the acquisition, growth, and retention of long-term customer relationships• Oversee revenue growth of more than 360% to over $350M USD across 800 customers and 7500 technical consultants deployed across customer locations• Full P&L ownership resulting in turning business from profit loss to profit making in 18 months• Institute targeted pricing strategies, business development activities, and enhanced service offerings to strategic customers, collectively driving 480% increase in margins• Formulate and lead change management initiatives to improve company culture, collaborate across countries to implement change, and provide guidance and support to ensure success which resulted in 36% decrease in turnover and 23% increase in employee satisfaction; facilitate training sessions and workshops to help employees navigate changes and foster a positive culture of growth and development• Lead a comprehensive organizational restructuring initiative, translating to 55% reduction in turnaround time, 12% increase in customer satisfaction, and cost savings of $2m USD annually; optimize workflows realigning front and middle office roles and responsibilities and improve communication channels for internal and external customers, resulting in streamlined decision-making processes and enhanced collaboration across functional teams• Lead company President’s initiative to design and facilitate leadership development programs resulting in increased retention by 36%, productivity per employee by 74%, and employee satisfaction by 23%;

Hong Kong

• Led the company’s new service offerings strategy and approach across APAC including segmenting, prioritizing, specializing, and focusing on the best and most profitable customers, talent demands and industries using data-based analysis • Improved technical consultant retention and redeployment by 112%, leading to increased utilization ratios of technical consultant workforce which equated to 14% increase in profitability• Researched and advised on opportunities to add new lines of business with existing customers and acquired new customers through additional service models and offerings• Partnered with local offices to profitably disrupt and change their approach to business development and internal resource allocation to fuel company-wide transformation and growth goals

Hong Kong

• Led all aspects of sales, delivery, recruitment, front office operations, and training in APAC spanning 9 countries/territories (China, Hong Kong, Singapore, Japan, Malaysia, India, Australia, New Zealand, Philippines) and 1500 internal employees• Oversaw the M&A integration process that led to the successful diversification and expansion of 24 service offerings, streamlined processes and functions saving $1M USD pear year, and effectively retained key employees critical to maintaining business continuity• Partnered directly with Executive Leaders, General Managers, Sales Managers, Recruiters, and Support Personnel to ensure the fulfillment of customer needs, driving long-term customer retention and growth by 86%• Designed and conducted efficient and effective daily stand-up meetings that encouraged team collaboration and communication and improved team velocity• Designed Voice of Customer (VoC)/Net Promoter Score (NPS) research programs with business development and service fulfillment methodologies to align go-to-market strategy with critical customer value-drivers• Enhanced customer experience with candidates, consultants and clients, executed on standardized delivery and sales processes, and supported internal and external customers around business operations resulting in 47% increase in customer satisfaction (NPS) scores• Defined Allegis Group’s business strategy as it relates to sales and delivery and identified the technology and infrastructure required to support that strategy; identified and executed improvements within current technologies and breakdowns in sales and recruiting processes specific to technology usage• Selected, implemented, and customized CRM (Salesforce) and Applicant Tracking System (ATS - Bond Adapt, Bullhorn), while also forming innovative partnerships with LinkedIn and local country job boards to augment critical sourcing strategies

Washington D.C. Metro Area

• Responsible for the successful management and delivery of more than 25 ‘Vendor on Premise’ accounts/customers which comprised 7000 technical consultants, 200 internal employees and $100M USD in revenue across the Northeast Region USA• Developed strategies and provided solutions to key account stakeholders to continually improve VOP program performance in support of internal and external customer’s needs• Responsible for all aspects of hiring, assessment, performance management, and professional development of 200 VOP internal team members and the creation of an enterprise-wide community within all programs

Washington D.C. Metro Area

• Developed and executed National Account strategies and operational delivery plans for $25M USD program with 700 technical consultants spanning 8 geographic locations (MD, PA, CA, NC) supported by 100 internal employees • Grew market share by 80% through business development initiatives and delivering quality service • Built relationships with both external customer sponsors and internal executive leadership to ensure we provided the best possible customer experience• Oversaw local delivery teams that support the accounts and ensured performance metrics & SLAs were achieved

Washington D.C. Metro Area

Washington D.C. Metro Area