• Served guests with an enthusiastic, helpful demeanor to promote a positive and memorable experience.• Trained new employees on cart operations, pointing out safety mechanisms and features.• Communicated with manager and outside staff team to discuss cart maintenance, repair issues, or general customer needs.• Utilize problem-solving skills to fix customer issues efficiently without disrupting any other procedures.

• Monitored start times, set up order of operations and managed field schedules.• Developed successful resolutions for issues that arose during field operations.• Ensured all coaches and umpire staff were aware of rules and procedures to provide players and parents an efficient environment.• Delegated duties to co-workers based on skillset.