Zach Irving Email & Phone Number

Gilbert, Arizona, United States

Portland, Oregon Metropolitan Area

Portland, Oregon, United States

• Recruited, trained and developed 72 employees including 8 store managers for build out of a new Comcast market.
• Construct and implement leadership development program in preparation for future location build out plans and mitigate attrition.
• Initiate divisional campaigns with multiple department teams to develop local marketing strategy and scale in-bound traffic for individual location sites
• Facilitate daily meetings to discuss prior day sales results, assign targets and develop plans to improve performance relating to store/territory goals.

Oklahoma City Metropolitan Area

• Accountable for 25 retail locations in Oklahoma City & Kansas markets. Estimated value: $5.4m annually Directly responsible for 160 person staff
• Ensured highest level of customer experience at store level by setting expectations of execution to store standards, talent development and product knowledge.
• Awarded 2x Top T- Mobile territory in Post-Paid Voice Closing, Small Business activations, Mobile Broadband. Awarded Top Growth Increase across company by 22% YoY
• Created and delivered continued education material for leadership teams and all new (<6 months) sales employees driving down company attrition 20% in year 1

Denver, Colorado, United States

• Wireless Vision acquired Express LocationsDistrict Sales and Operations Manager | November 2016- March 2018
• 2018 TOP YTD NPS 156% PTP Award, TOP SMB ACT Award 210% PTP

Denver, Colorado, United States

• Director of Sales | November 2016- March 2018
• 2018 TOP YTD NPS 156% PTP Award, TOP SMB ACT Award 210% PTP
• Store Manager | Jan 2015- November 2016
• 2 x Presidents Club Winner, #1 of 62 in PNW Division, overseeing 2 locations simultaneously both ranked in Top 10 for 10/12 months
• Assistant Store Manager | October 2014- December 2014
• Sales Representative | June 2011- October 2014