Zach Noyes Email & Phone Number

• Responsible for managing and ensuring positive relationships between IT engineers and supported users.• Function as account manager for smaller managed services clients.• Oversee customer service development of staff including training and coaching conversations.• Manage projects related to network upgrades, access control, asset deployment.• Act as a point of escalation for negative customer service experiences.

• Build, communicate, and support a guiding vision for local work as well as a local and regional growth strategy.• Develop and maintain a network of local churches (including their leaders and volunteers), child welfare agencies, and community volunteers.• Identify and build relationships with key partners such as local businesses, other nonprofits (especially those outside our sector), and schools to undergird local work.• Manage conflict between stakeholders.• Establish communication methods and channels.• Host monthly update and training session.

Dayton, Ohio, United States

• Responsible for logistics, event planning and coordination, supply management, andfacility usage of 150,000 sq. ft. campus.• Oversaw ministry budgets of more than $7,000,000.• Managed all reservations and event schedules totaling 4,000+ hrs. per month.• Implemented standard processes for event planning and facility usage.• Recruited and trained a team to assist with facility management.• Completed two-year leadership development program designed to give hands-onwork experience with the support of full-time staff.

• Collaborated with Zephoria team on digital marketing projects.• Performed traffic and keyword analysis to determine client's web opportunities.• Optimized client's existing web pages and provided content suggestions.• Wrote blog posts and articles on marketing to Millennials and Gen Z.

Dayton, Ohio Area

● Managed the store's daily operations including sales, marketing, payroll, budgeting, and promotion strategy.● Set and achieved daily and weekly objectives for sales and controllable expenses.● Responsible for recruiting, reviewing applicants, conducting interviews, and ongoing training.● Drove positive change by shifting the store from a product-focused mindset to a customer-centric sales approach to ensure every customer receives the highest level of customer service.

Dayton, Ohio

● Responsible for calling on, demonstrating, and selling a fuel management system.● Responsible for selling a comprehensive suite of web-based, pre-employment human resource solutions to automotive dealerships nationwide.● Follow a sales cycle from initial approach to needs discovery to sale and implementation.● Incorporated the Challenger Model of selling into my sales cycle.● Assigned territory includes nearly half of the United States.● Write and send monthly email newsletters to all dealership contacts.● Function as an account manager for existing accounts.

Dayton, Ohio Area

● Made outbound calls to senior management at automotive dealerships for sales, awareness and lead generation campaigns.● Partnered with and supported field account managers.

Dayton, Ohio Area

● Achieved weekly and monthly sales goals.● Focused on maximizing positive customer service experiences.● Trained and mentored a team of 20 employees to capitalize on their strengths.

Cedarville, Oh

● Assisted the Associate Director of Admissions in territory management.● Coached prospective adult and transfer students through the application process.● Managed communications with applicants via phone, email, and social media.● Performed competitive research for projects related to the Associate Director’s recruitment territory.

Master'S Degree, Organizational Leadership

Bachelor'S Degree, Marketing

Business, Management, Marketing, And Related Support Services