Zachary Rogers Email & Phone Number

Lubbock, Texas

Chicago

• Conduct post-closing and prefunding audits for multiple lending institutions as third-party control to ensure salability to secondary market agencies • Knowledge of FHA, Freddie Mac, Fannie Mae, and VA guidelines • Utilize custom overlays of each client’s platform, specified processes and procedures when conducting audits• Report guideline discrepancies and missing documentation• Issue request to designated party to secure missing documentation• Work with Byte loan pipeline system and ACES reporting system to streamline communication with clients

Lubbock, Tx

• Develop and grow existing customers and maximize profitable sales; make sales presentations to all customers on an agreed-upon and consistent basis.• Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (e.g., delivery mispicks, short on loads, stock-outs).• Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.• Research customer business needs and develop mix of products and service to meet needs; evaluate market trends, recommend products to customers, and utilize sampling and product cuttings, based on business needs and goals. • Answer customers' questions about products, prices, availability, and product uses. Provide product information and practical training to customer personnel.• Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.• Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, preparing price quotes and menu suggestions, and filing reports. Majority if these tasks are managed in Salesforce.

Lubbock, Texas

• Manage staff to achieve sales, distribution and merchandising goals.• Coordinate staff to ensure the maximization of store level sales opportunities through in-store promotions and customer service.• Prepare sales forecasts to generate replenishment plans.• Recruit, hire, train and develop all depot operations staff.• Prepare and present financial and budget reports to management on status and key performance indicators.• Monitor ongoing depot operations performance, communicate results and identify opportunities for continuous improvement.• Manage customer relationships through continuous communications between sales, merchandising and distribution operations to ensure maximum efficiencies and customer service.• Ensure compliance with all company safety policies and procedures as well as DOT policies and procdures.

Lubbock, Te Xas

• Produced monthly budget and analyzed profit loss statement.• Increased lbs produced/per man hour worked 15%. • Created outside sales staff to sell products within Lubbock area generating $20,000 in addition revenue.• Reduced on hand inventory of raw materials and introduced Fifo inventory management program.• Began program to sell byproducts of tamale manufacturing to waste utilization companies cutting waste disposal budget from $80,000 /yr. to $20,000 a year while creating additional revenue stream.• Expanded the product line from 3 product to 14 different flavor profiles. • Implemented comprehensive review of HACCP and sanitation programs ahead of FSIS instruction.• Partnered with food clients and brokers to ensure that product was delivered in a timely manner and to ensure that customer service was held at a premium.• Managed accounts payable listing and accounts receivable listing.• Purchased $4M worth of raw materials for manufacture of products.• Negotiated and initiated new vendor contracts resulting in $300,000 annual savings.• Managed logistics operations with a total value of $2.5M per year.• Adhered to the requirements and directives of the FDA and the USDA.• Managed Mail Order division with revenues in excess of $250,000 per year and turned the program into a year round earning division with profits of $60,000 per year.• Implemented social networking under the Pedro’s name in order to further promote Pedro’s Mail-Order.

• Effectively managed relationship with United States Department of Agriculture personnel to ensure compliance to current USDA practices and standards associated with HACCP (hazard analysis, critical control points) program reducing prospective liability.• Managed sales at primary location, catering department, and directed staff of 10 employees.• Developed and implemented web-site design for online/retail purchase division and developed procedures that were cost effective and met user requirements.• Analyzed sales trends and provided recommendations to management for long term strategy.• Defined both long-term strategies and ever-changing workforce needs including handling shift change requests and monitoring new-hire, holiday, and seasonal shift requirements.• Partnered with management to evaluate HACCP (Hazard Analysis, Critical Control Points) program and initiate process improvements to reduce overall costs and meet requirements of USDA.• Assisted Catering Manager with the processing of sales orders, monitoring sales, tracking shipments,delivery, billing and backlog activities.• Responded to inquiries regarding status of orders and resolving customer order difficulties.• Supported in development of mail-order catalog to promote new product offerings.

Bachelor Of Arts (B.A.), Electronics, Media, And Communications

Bachelor Of Arts, Electronics, Media, And Communications