Zach Smith, Mha Email & Phone Number

Salt Lake City, Utah, United States

Salt Lake City Metropolitan Area

Greater Salt Lake City Area

- Coached PACU leadership on Idea Systems and Idea Management which led to an increase from 3.68 to 4.13 in PACU’s Press Ganey Engagement Index.- Partnered with Environmental Services, Plant Operations, Materials Management, and Infection Prevention to renovate 60+ Environmental Services closets using the 5S philosophy. This has led to waste elimination.

Orange County, California Area

- Oversaw and directed the operations of two specialty clinics totaling a combined 40,560 patient visits and $16 million in net revenue over a 24 month period.- Developed a collaborative relationship with physicians to promote a culture of excellence, growth, and safety.- Responsible for leading and managing 20 employees and 11 providers.- Partnered with.

Greater New York City Area

- Authored a business plan investigating the feasibility of developing New York State’s first free-standing cardiac catheterization lab.- Assisted with the execution and compilation of Nassau County, Eastern Queens, and Staten Island’s Community Health Needs Assessment for DSRIP.- Collaborated with data strategists to analyze the results of the DSRIP.

- Assisted with logistics and preparation of class material- Prepared and presented anatomical and physiological seminars - Facilitated class discuss and reflection

- Developed mastery of leadership and management skills as practiced in healthcare organizations.- Developed analytical and problem-solving skills- Collaborated with inter-professional teams- Operated within complex health systems and hospital operations- Served as a leader in healthcare organizations

- Developed and implemented a standard safety action plan in collaboration with five safety advisory subcommittees, senior executives, department directors, and nurses designed to identify, prevent, evaluate, and/or de-escalate hospital violence.- Analyzed the regional orthopedic market to identify opportunities for growth and assess competitor’s strategic.

- Excelled in customer service by processing about 750 patient calls a day.Collaborated with supervisors, medical assistants, and doctors to schedule office visits, surgeries, and other clinical tests.- Achieved organizational goals of maintaining patient insurance denials at or below 6.86% and Co pay/RVU at 1.59 which promoted cooperation, teamwork, and.

- Demonstrated proficiency in human anatomy curriculum by achieving at least a 90 percent on all required exams.- Taught weekly anatomy lab courses of 25-30 students, prepared hundreds of students for quizzes and midterms during open lab hours, and mentored two new TA's as part of one of the largest anatomy programs in the nation.- Collaborated with other.

- Conducted various experiments to find and characterize bacterial resistance to anti-bacterial drugs.- Utilized Microsoft Excel to organize and interpret data. - Prepared and analyzed charts and summaries of data to be included in potential scientific journal publications.

- Improved awareness of the profession of health care administration and attained a 25% increase in club participation through various school activities and newsletter publications- Coordinated with local healthcare professionals to present monthly lectures

- Collaborated with other assistants, managers, coaches as well as athletes to facilitate cooperation and preparedness for sporting events, team meetings, as well as day to day practices through open communication and interaction.- Tended to the upkeep as well as the cleanliness of competition and practice clothing for the athletes and coaches.- Refined.

- Jointly worked with the office managers, secretaries as well as dentists to update insurance information and organize patient charts.- Commonly collaborated one on one with the dentists to prepare and finalize transcripts regarding patient information to be sent on to other dentists by printing, proofreading, and mailing them.- Decreased supply costs by.

Master'S Degree, Healthcare Administration

Activities and Societies: Community Stewardship Initiative

B.S., Exercise Science

Activities and Societies: BYU Healthcare Management Association

Education record