Zach Willis Email & Phone Number

Leading a team of designers on a large scale Government Off The Shelf (GOTS) product. - Enhance existing code base through special project activities - Lead design effort for new feature development - Support new feature implementation with front-end development - Roadmap design vision for application Recent special projects include converting CSS codebase.

Northern Virginia

• In these roles I was working in a high demand government DevOps environment. Our base was around 600 users at the time, working with a little over 700gb of data, hosted in a highly customized SharePoint 2010.
• Subject Matter Expert for business processes.
• Created/maintained documentation for management and developers to visualize how/why data moves through the organization.
• For the migration I distilled each business process into user stories accompanied with supporting test plans and definitions for what “done” looks like.
• Acted as proxy product owner for sprint planning and prioritization.SharePoint Administrator Responsibilities:
• Built custom SharePoint sites, lists, repos and workflows.

• Freeport Technologies is a full service SDVOSB Audio Visual Company. They build integrated collaborative systems and specialize in Video Security (MDVNS & RCI) and vendor neutral control software development (ERC).As.
• Perform complete testing of HTML5 web application (ERC) from a unit and system perspective.
• Quality control of fabricated systems.
• Development and maintenance of all technical system documentation.
• Perform system configuration, advanced testing and troubleshooting of AV/IT equipment.Logistics specific responsibilities included:
• Procurement, tracking and weekly reporting of all purchasing activity.

• As the Customer Support Manager I was responsible for overseeing all of our support contracts, tracking contract funding, billing and monitoring service ticket activity through Microsoft Dynamics ticketing system. I.
• Decreased service ticket volume by 20% by implementing a thorough preventative maintenance process.
• Generated new projects by investing time to fully understand my clients and their organizational needs.

In this role I was responsible for the procurement, delivery and tracking of equipment and tools. Whenever my schedule allowed I would remain onsite after making a delivery to assist with the integration activities such as pulling cable runs and terminating connections. When back at the office I would also assist in the production of audio visual systems.I.

Assistant Parts Department Manager: This is what I consider to be my first “real job”. As the Assistant Parts Department Manager it was my job to run the day to day functions of the department. This included controlling inventory levels and processing orders to maintain an inventory of over $300K, coordinating schedules for staff members and managing.

Bachelor Of Science (Bs), Information Technology - Network Administration

Business Administration