Zack Bartlett Email & Phone Number

Austin, Tx, Us

Austin, Tx, Us

NetSuite is engineered to scale with businesses as they grow and to streamline mission-critical processes. In turn, this allows them to continue focusing on what they do best and to react to new market opportunities swiftly and confidently. From advanced financials to supply chain management to billing and beyond, NetSuite ERP gives companies the tools they need to accelerate growth and drive innovation.

New York, Us

At Blueground, a global leader in luxury corporate housing, I led the Austin branch through a period of significant growth and strategic development. My role encompassed end-to-end business management, from operations to strategic planning, with a focus on creating bespoke living experiences across our portfolio.Key Achievements:Leadership & Team Development: Recruited and mentored a high-performing team, achieving top retention and ENPS, setting a benchmark for team performance.Operational Efficiency: Implemented cost-saving measures and optimized vendor contracts to maintain operational quality amidst restrictive economic conditions.Market Expansion: Successfully increased our portfolio to 180 premium locations, significantly boosting Blueground's footprint while maintaining the highest bar for quality in Austin.Customer Experience: Raised the bar for customer service, enabling a superior living experience for all tenants, with a new dedicated focus on VIP clients.Business Development Initiatives: Drove new business growth through strategic development efforts (both supply and demand side), identifying new partners, winning their business, and seizing lateral opportunities. Owned all aspects of deal structuring.Strategic Partnerships: Established key alliances, enhancing our service suite and extending our market reach. New partners included several regional and national institutional groups.Revenue & Pricing Strategy: Crafted and applied dynamic pricing models, optimizing revenue streams while ensuring competitive market positioning.Portfolio Management: Strategically managed and curated our property portfolio to uphold our brand's promise of luxury and quality.Marketing & Advertising Strategy: Led innovative marketing and advertising campaigns, enhancing brand visibility and driving market penetration. Utilized data-driven insights to inform strategy and measure impact, aligning efforts with overall business objectives.

Promoted to oversee a broader regional operation, I led strategic initiatives that established the foundation for WanderJaunt's growth and market presence across multiple cities. I was charged with scaling our business model, enhancing operational efficiencies, and delivering unparalleled guest experiences.Key Achievements:Regional Leadership: Expanded the team and operations across the region, driving cohesion and synergies among diverse markets (Austin, San Antonio, Dallas, Houston)Strategic Expansion: Spearheaded market analysis and entry strategies, successfully launching WanderJaunt in new cities and significantly increasing the company's footprint.Operational Excellence: Optimized regional operations, ensuring consistency in service quality and operational standards across all locations.Innovation & Growth: Introduced innovative business practices and partnerships, fueling growth and reinforcing WanderJaunt's position as a frontrunner in the industry.

In my initial role as General Manager, I laid the groundwork for WanderJaunt's success in Austin, establishing a strong operational foundation and a culture of excellence.Key Achievements:Foundational Team Building: Assembled and led a high-performance team, fostering a culture of excellence and setting industry benchmarks for performance.Operational Scalability: Masterminded the operational framework for scalable growth, ensuring excellence in property management and guest satisfaction.Business Development & Innovation: Drove business development efforts, identifying key opportunities and implementing strategic initiatives that enhanced our service offering and market positioning.Customer Experience Focus: Elevated the guest experience through strategic improvements in service delivery, setting new standards for the short-term rental market.

Gurugram, Haryana, India , In

At OYO, I had the opportunity to spearhead the establishment and rapid expansion of the Southern California region from the ground up. My role was centered on aggressive business development, leading a substantial sales team, and forging sustainable partnerships.Key Achievements:Sales Leadership & Team Building: Handpicked and led a robust sales team, setting a strong foundation for the region's market entry and growth. Focused on nurturing talent and driving a high-performance culture. Business Development & Expansion: Directed business development efforts, identifying and capitalizing on opportunities to solidify OYO's presence in the competitive Southern California hospitality market.Strategic Partnerships & Networking: Actively engaged with trade organizations, enhancing OYO's industry connections and reputation. Played a pivotal role in establishing key partnerships that supported our expansion goals.Deal Structuring & Closure: Took charge of the end-to-end deal process, from innovative structuring to successful closure, ensuring alignment with strategic objectives and operational capabilities. Our sales efforts required direct negotiation with established hoteliers, often very high net-worth individuals.

San Francisco, California, Us

I was promoted from GM to lead a cross-functional team dedicated to enhancing the longevity and reliability of Lime's global fleet. My focus was on operational improvements, data-driven decision-making, and supply chain optimization, contributing to significant advancements in product durability and operational efficiency.Key Achievements:Cross-Functional Leadership: Directed a team of experts to address key challenges in fleet management, fostering collaboration across departments to drive unified solutions.Operational Improvements: Implemented strategic initiatives that improved fleet health, reducing maintenance costs and extending the lifecycle of assets.Data & Analytics: Leveraged data analytics to inform strategic decisions, enhancing the effectiveness of maintenance protocols and inventory management.

San Francisco, California, Us

As the General Manager for Lime in San Diego, I spearheaded the launch and exponential growth of the brand and business, introducing groundbreaking urban mobility solutions that set new standards for the industry. Our achievements in San Diego would prove to be the foundation of what is now a global revolution.Key Achievements:Foundational Leadership: From inception, I orchestrated the build-out of Lime's operations in San Diego, meticulously hiring and leading a team of 50 across various functions, laying the groundwork for what would become a benchmark operation in urban mobility.Charging Infrastructure Revolution: We conceptualized and rolled out the 'Juicer' program, a community-based charging model that was a game-changer for Lime, massively scaling our charging capabilities and setting a precedent for operational scalability within the shared mobility space.Unprecedented Strategic Partnerships: My strategic foresight in government relations led to Lime being the first in the industry to secure exclusive partnerships with all three military bases in the region, alongside forging strong ties with city officials, facilitating rapid and compliant expansion.Milestone Achievements: Under my leadership, Lime's San Diego operation was the first to reach 1 million rides, a monumental achievement that underscored our operational success and market acceptance. Additionally, we led the industry in multi-modal transportation, being the first city to simultaneously offer pedal bikes, e-bikes, and scooters, pioneering Lime's dynamic capabilities.Operational Excellence & Innovation: Drove the adoption of numerous operational and growth strategies that not only enhanced service reliability and user experience but also solidified Lime's position as a leader in sustainable urban transportation solutions.

San Francisco, California, Us

In my role as Enterprise Program Manager at Dropbox, I was instrumental in managing and enhancing the customer experience for Enterprise and Mid-Market segments. My focus was on optimizing service delivery, driving cross-functional projects, and ensuring that our customer support strategies aligned with our high standards for enterprise clients.Key Achievements:Customer Experience Strategy: Enhanced enterprise client journeys, boosting satisfaction and retention significantly.Cross-Functional Leadership: Led diverse teams to streamline service delivery and support, aligning with high enterprise standards.Global Project Management: Directed multiple global support initiatives, employing data-driven insights for continuous improvement.Stakeholder Collaboration: Fostered strong relationships across Product, Support, Marketing, and Engineering to unify customer experience efforts.Customer Advocacy: Acted as the primary voice for enterprise customer feedback, influencing product development and support strategies.

Cape Town, Western Cape, Za

As an Operations Manager and founding member of the Zapper America team, I played a crucial role in launching and expanding our mobile payment solutions across the national market. My responsibilities spanned across various operational domains, from installation and merchant support to marketing and team management.Key Achievements:Operational Launch: Established Zapper's US operations from scratch, setting up the infrastructure for rapid national expansion.Team Development: Built and led a dynamic team, enhancing merchant support and customer engagement for improved satisfaction.Marketing Strategies: Developed and executed effective marketing campaigns, significantly increasing brand visibility and user adoption.

At Facebook, I was part of a dedicated team focused on refining the payments ecosystem for the advertising platform. My role involved working alongside engineering teams to troubleshoot and enhance system functionalities, contributing to a more reliable and user-friendly experience.Key Achievements:System Optimization: Led the resolution of critical system issues, enhancing transaction efficiency and reliability for advertisers.Policy Enhancement: Initiated and implemented key policy and system upgrades, improving overall system performance and user satisfaction.Data-Driven Analysis: Conducted comprehensive A/B testing and data analysis to drive product improvements and strategic decisions.Team Leadership: Managed a specialized support team, optimizing advertiser support and maintaining high vendor relationship standards.Global Collaboration: Collaborated with international teams to expand and tailor payment support, improving service accessibility worldwide.

Hanover, Md, Us

In my role as an IT Recruiter at TEKsystems, a leader in the IT staffing and services industry, I focused on connecting top talent with leading companies, specializing in the biotechnology sector. My approach combined traditional recruitment methods with innovative strategies to build strong relationships and expand our market presence.Key Achievements:Recruitment Excellence: Spearheaded recruitment strategies, placing top IT talent in challenging roles and contributing to client success.Relationship Building: Forged strong relationships with candidates and clients, boosting TEKsystems' brand and fostering repeat business.Biotech Specialization: Targeted the biotechnology sector, matching skilled professionals with niche roles and expanding market presence.

Bs, Finance And Marketing Managment

Bs, International Business