I am an astute, resilient, and client-orientated professional, with extensive experience delivering operational excellence, exceptional relationship management, and rapid sales growth to leading technology, retail, financial, and independent living organizations. My expertise spans process optimization, customer success, risk management, sales strategy, customer acquisition, product knowledge, contract negotiations, and market share growth. Leveraging my transformational leadership skills and strong communication plus collaborative working, I realize the deliverables of projects to schedule, budget, and agreed specifications. Fostering trusted relationships with clients by identifying pain points and requirements then utilizing consultative selling to win repeat business. Training and mentoring colleagues, within positive and inclusive working environments, I retain talent and build high performance teams that drive profitable organizational growth.