Zack Godfrey, Mba Email & Phone Number

Atlanta, Ga, Us

Georgia, United States

Atlanta Metropolitan Area

Greater Atlanta Area

Public Health Organizational Analyst

Athens, Georgia

Raleigh-Durham, North Carolina Area

Inspiring Capital pairs top MBA students with not-for-profits, social enterprises, and mission-driven corporations to help organizations develop sustainable business strategies for social impact.In a ten week intensive consulting project, I worked with the North Carolina Early Childhood Foundation on their Family Forward NC initiative. My final deliverable was an earned income and business engagement strategy, including a marketing plan and implementation guidebook.

Alpharetta, Georgia

Part of the Global Marketing, Communications, and Sales Enablement team in the Customer Solution Center (CSC)- HPE Pointnext, Enterprise Group•Developed formal Customer Briefing Program for site including tours, metrics, & marketing collateral. Coordinated team of 5-10 people to build physical and digital marketing collateral. Facilitated visits for over 300 customers, partners, analysts, and C-Suite executives. Generated over $10 million in sales assists and $30 million in opportunity value.•Edited and managed content for HPE's winning Technology Services Industry Association (TSIA) STAR Award application in the "Best Practices in Knowledge Management" category.•Led revamp of internal SharePoint platforms for 5,000 employee organization. Created e-mail strategy and digital content. Increased traffic on core sites by 200% YOY.•Designed, drafted, and sent executive-level communications shared globally with diverse audiences up to C-Suite level. •Collaborated to systematize cross-organizational content strategy including e-mail, newsletters, and social media within 25,000 employee organization.

Alpharetta, Georgia

Global Business Impact Chair (2016-2017)•Helped build Global YEN Board representing 6,000+ employees worldwide. Created Business Impact Chair role.•Enhanced YEN Ambassador Program and led multinational teams in London and Las Vegas for HPE’s largest tradeshow. Managed YEN application process, funding, training, and logistics. Engaged YEN Ambassadors with HPE and customer executives up to C-Suite level. Generated over 1,000 sales leads.•Drafted business case demonstrating YEN’s value proposition for HPE’s corporate social responsibility initiatives. Presented to HPE Chief Sustainability Officer and secured executive sponsorship for FY18.Vice President and Philanthropy Chair, YEN Alpharetta (2013-2015)• Built a relationship with The Samfund for Young Adult Cancer Survivors and created the "Making it Matter Coast-to-Coast" Campaign spanning 4 YEN chapters across the USA. Fundraised over $110,000 in 1 year for The Samfund's grant program, a 55% YoY increase in their grant program capacity.•Collaborated to develop Global YEN program to encourage new employee empowerment, retention, career growth, and business impact. Secured executive sponsorship. Increased local YEN membership by 150%.

Alpharetta, Georgia

Part of the Global Marketing, Communications, and Employee Engagement team in the Customer Solution Center (CSC)- Technology Services, Enterprise Group•CSC Global IT Separation Communication Lead- Coordinated communications regarding HP's IT separation to the CSC during the operational cut-over process. Recognized and rewarded for my contributions. •Editor and Content Manger for an Enterprise Group Quality Award winning application (1 of 5 selected out of over 100 submissions).•Created, organized, and edited content for internal and external communications for diverse audiences, from CSC employees to high-level executives.•Developed a global process and SharePoint to implement a Customer Briefing Program for the CSC.•Developed collateral for use in executive presentations, customer visits, etc.•Built framework for a central repository for CSC collateral for internal and external use.

Alpharetta, Georgia

CEM role is part of the Customer Solution Center in Technology Services, Enterprise Group•Americas Team Lead from May 2014-May 2015. Led team of 13 highly experienced employees as CEM subject matter expert and liaison between the team and management.•Facilitated the resolution of customer escalations.•Designed processes and tools to help the CEM team better manage call flow and case resolution.•Facilitated the engagement of remote and onsite technical resources for enterprise-level customers with Mission Critical contracts.•Drove cases to resolution within service level agreements established with the customer (4 hour onsite response, 6 hour call-to-repair, etc.).•Provided regular updates to the customer and the customer’s account team to ensure continued awareness of the current situation of their issue. •Acted as a customer advocate to ensure their issues were being driven to resolution.

Canton, Georgia

•Managed all content for company’s social media, including Facebook, Twitter, WordPress, and Google Plus.•Increased website traffic by 10% YoY through SEO content management and targeted content. •Created weekly mailers and mailer schedules using Word and Excel to maintain customer interaction.•Updated Excel files to reflect changes in e-mail subscription lists and uploaded changes into Pinpointe.•Edited and created online content for 900+ product and service pages on company's websites utilizing RTML in Yahoo! Store.•Maintained and updated website to reflect changes in products and services in Yahoo! Store.

Kennesaw, Georgia

•Worked one-on-one with students of diverse backgrounds, from freshmen to graduate level, to help improve the format and effectiveness of resumes and cover letters.•Reviewed students’ resumes and cover letters through online job-posting system and provided feedback via e-mail in a timely manner.

Master Of Business Administration - Mba, Marketing And Analytics | Consulting Emphasis, 3.9

Activities and Societies: Founder, UGA B Collaborative President, Net Impact Beta Gamma SigmaGraduate Assistant Lorberbaum Fellow.

Bachelor Of Arts - Ba, World History | Certificate In Leadership | Certificate In European Union Studies, 3.97

Activities and Societies: Leaders in Kennesaw (LINK), The Honor Society of Phi Kappa Phi, Phi Beta Delta Honor Society for International.