Luca Zaffaina is a Head of Group Kaizen Promotion Office at Mitsubishi Electric Hydronics & IT Cooling Systems S.p.A.. They possess expertise in engineering, materials, innovation management, materials science, strategy and 19 more skills. They is proficient in French and English. Colleagues describe them as "Luca is very mature despite his young age. Luca manages people taking into account, at the same time, business objectives, personal skills and project related boundaries, always demonstarting the ability to keep equilibrium in case of conflicts. Moreover Luca is focused on the continuous improvement of Company Processes and Procedures, taking also advantage of his expertise in Lean Management. I reported directly to Luca as a Process manager in Pietro Fiorentini. Last but not least, I wish Luca good luck for his future endeavours." and "Luca worked for about four years within the Meridian Europe Core Technology group; in his position, he was both working on strategic R&D management and actual research projects (statistical process optimisation, new processes, materials and applications). The topics he was dealing with were quite long and complex but Luca always shown a strong commitment in his work, a high working capacity, and he always managed to come back with innovative proposals. Above all, Luca is a very nice person to work with; he has an excellent relationship and is very team work orientated."