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Zahed Khan is listed as Senior Technical Support Engineer at NICE, a company with 5876 employees, based in Luton, England, United Kingdom. AeroLeads shows a work email signal at capita-ites.co.uk and a matched LinkedIn profile for Zahed Khan.
Zahed Khan previously worked as Technical Support Engineer at Capita and Managing Director & Avaya Consultant at Multiline Technologies Ltd. Zahed Khan holds Computer Systems Engineering from University Of Manchester - Institute Of Science And Technology.
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As a UC & Contact Centre expert and a Technical Support Engineer, I have been delivering high quality customer service on Unified Communications and Contact Centre solutions for over 20+ years. I have extensive experience and expertise in resolving customer related service issues, administering moves, add and changes on UC and Contact Centre Platforms & Adjuncts, including cloud telephony. I am passionate about enabling faster decision making, increased operational efficiency, and better customer experiences through effective and reliable communication solutions.
Listed skills include Telecommunications, Unified Communications, Pre Sales, Telephony, and 23 others.
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London, England, United Kingdom
Provide technical support for service restoration, break-fix issues and show subject-matter-expertise on the NICE CXone platform's connectivity and ACD functionality, via phone, online and e-mail. Use advanced expertise (SIP and NICE product knowledge) to collect and effectively analyse logs, traces and packet captures to determine Root Cause. Take full.
Duties include resolution of customer related service issues, moves, add and changes on Avaya Enterprise & SME Systems/Platforms/Adjuncts including Avaya Aura Contact Centre / Avaya Contact Centre Select and Avaya cloud telephony & Contact Centre platform. Provide administration and Tier 1 support remote and occasional on-site support on Mitel at a key.
With over 10 years experience in working with Avaya products firstly at Crane Telecom and Westcon Convergence for 7 years and then directly at Avaya itself for 2.5 years, Multiline is the "go-to" company for Avaya SME professional services, including pre and post sales support, implementation, maintenance, consultancy, cabling and remote support.
Creating and delivering high quality content, competitive messaging and promotions in support of marketing programs to increase pipeline driven by program and campaign adoption, in order to achieve Avaya’s SME revenue and margin plans for EMEA. Assist with product launches by support and execution of Product Marketing aspects of a launch to ensure a.
Designing, configuring and pricing IP Office solutions and related products according to customer requirements to assist Avaya's channel partners. Providing on-site pre-sales assistance by presenting and demonstrating to prospective customers thus demonstrating business value of Avaya products to end users. Hosting demonstration meetings with high level.
Designing, configuring and pricing QE, IP Office and Avaya Communications Manager using Avaya Solutions Designer, and all related products to assist Westcon resellers. Providing on-site pre-sales and demonstration/presentation support to Westcon business partner sales teams covering The North, London, Midlands, and South East. Conducting monthly training.
Maintaining and installing IP Office, and all related products as part of Crane professional services, covering London, Midlands, and South East. Maintaining LG, NEC and INDeX systems to assist the LG/INDeX and NEC service team in peak work periods. Verification of faults prior to site visit and resolving faults remotely when possible. Providing Technical.
Other employees you can reach at nice.com. View company contacts for 5876 employees →
Vineeth Sarjit
Colleague at Nice
Pune, Maharashtra, India, India
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JC
Jon Crowley
Colleague at Nice
Denver, Colorado, United States, United States
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MP
Marco Puntanar
Colleague at Nice
Taytay, Calabarzon, Philippines, Philippines
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BS
Brian Stocklin
Colleague at Nice
Orange, Connecticut, United States, United States
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PF
Pat Fava
Colleague at Nice
New York, New York, United States, United States
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SR
Santhosh Rajput
Colleague at Nice
Kolhapur, Maharashtra, India, India
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AC
Alix Contreras
Colleague at Nice
Caracas, Federal District, Venezuela, Venezuela, Bolivarian Republic Of
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NA
Nicol Alvarez
Colleague at Nice
Sucre, Chuquisaca, Bolivia, Bolivia, Plurinational State Of
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MS
Michael Sochůrek
Colleague at Nice
Prague, Czechia, Czech Republic
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LH
Linda Haelsen
Colleague at Nice
Branford, Connecticut, United States, United States
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Activities and Societies: Manchester Universities Pakistan Society Attended First year of B.Eng(Hons) Computer Systems Engineering. Key.
Quick answers generated from the profile data available on this page.
Zahed Khan works for NICE.
Zahed Khan is listed as Senior Technical Support Engineer at NICE.
AeroLeads has found 1 work email signal at @capita-ites.co.uk for Zahed Khan at NICE.
Zahed Khan is based in Luton, England, United Kingdom while working with NICE.
Zahed Khan has worked for Nice, Capita, Multiline Technologies Ltd, Avaya, and Westcon Convergence.
Zahed Khan's colleagues at NICE include Vineeth Sarjit, Jon Crowley, Marco Puntanar, Brian Stocklin, and Pat Fava.
You can use AeroLeads to view verified contact signals for Zahed Khan at NICE, including work email, phone, and LinkedIn data when available.
Zahed Khan holds Computer Systems Engineering from University Of Manchester - Institute Of Science And Technology.
Zahed Khan is listed with skills including Telecommunications, Unified Communications, Pre Sales, Telephony, Avaya, Voip, Contact Centers, and Solution Selling.
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