• Orchestrated end-to-end talent acquisition initiatives & optimized recruitment processes, resulting in increased retention rates, reduced time-to-fill, and enhanced employer brand perception while driving diversity initiatives and fostering data-driven decision-making.• Managed complete payroll processes for all staff categories (Permanent, Contractual, and Casual), ensuring accuracy, timeliness, and compliance while optimizing efficiency and minimizing errors.• Spearheaded employee engagement and recognition initiatives, overseeing monthly employee recognition programs and annual events such as Women's Day, Blood Donation Day, Staff Annual Recognition Awards, Dinners, and Picnics, fostering a vibrant and cohesive workplace culture.• Collaborated with the General Manager and Department Heads on a yearly basis to align next year's Key Performance Indicators (KPIs) for the business and respective departments, providing administrative support to ensure practical and fair goals, budgets, and targets. Conducted monthly performance assessments with department heads to track progress, facilitating data-driven annual performance reviews and increments based on KPI results.• Evaluated and selected the most suitable Health Insurance Company on a yearly basis, managing fluctuations due to new hires, departures, and changes in dependents. Facilitated the processing of Life Insurance cases in instances of death or permanent disability, ensuring timely and compassionate support for affected employees and their families.

• Led employee relations matters encompassing grievances, staff behavioral and disciplinary issues, fraud cases, theft cases, harassment issues, and more, fostering a fair and supportive workplace environment while mitigating risks and ensuring adherence to company policies and legal standards.• Ensured fair and transparent annual appraisals were conducted company-wide, providing clear expectations for the upcoming year to all staff members, fostering accountability and alignment with organizational goals and objectives.• Managed End Service Benefits, including resignation, dismissal, retirement, and/or death cases, ensuring seamless transitions and compliance with company policies and legal requirements, while providing support and guidance to the team responsible.• Orchestrated end-to-end talent acquisition initiatives & optimized recruitment processes, resulting in increased retention rates, reduced time-to-fill, and enhanced employer brand perception while driving diversity initiatives and fostering data-driven decision-making.

• Pioneered the transition from desktop-based HR software to a cloud-based enterprise solution, serving as the primary liaison between the software development team and HR teams across all eight locations within the Avari Group, ensuring seamless implementation and enhanced functionality for streamlined HR operations.• Transformed Excel-based KPI system into Real-Time Performance Management System, implemented company-wide within the Avari Group.• Integrated HRIS Module to automate Excel-based OPD system, streamlining HR processes.• Developed automated Casual Labor/Daily Wagers Payment system, directly linked with Attendance Data for increased efficiency.• Oversaw all HR-related government compliance, including EOBI, SESSI, and Labor Laws, ensuring adherence to regulations and successful completion of yearly audits, demonstrating meticulous attention to detail and commitment to legal and regulatory compliance.

• Orchestrated end-to-end recruitment processes, from job advertisement to onboarding, utilizing HRMS (Peoplesoft) for seamless integration.• Successfully recruited 400+ employees within 21 months, spanning diverse roles such as Nurses, Pharmacists, Receptionists, Supervisors, Security Guards, Technicians, Housekeeping, Waiters, Cashiers, and Porters.• Collaborated with Assistant HR Manager to recruit 100+ specialized positions, including Medical Officers, Senior Medical Officers, Assistant Head Nurses, Head Nurses, Security Managers, and Senior Pharmacists.• Conducted performance appraisals for over 700 employees across the Secondary Care Hospitals in Garden and Kharadar, ensuring fair and consistent evaluation processes.• Acted as the primary point of contact (POC) between employees of Secondary Care Hospitals Garden and Kharadar and the centralized HR operations team, managing various inquiries such as PF and Staff Loan, HR letters, EOBI and SESSI matters, alongside disciplinary proceedings with efficiency and sensitivity. Also led new policy orientation sessions, orchestrated engaging onboarding welcome days, organized employee engagement activities including Staff Picnics, Annual Staff Day celebrations, and Eid festivals.

• Identified an unexplored market opportunity and spearheaded the launch of a small food business at IoBM, Main Campus.• Demonstrated adept management of end-to-end operations encompassing financial oversight, procurement, inventory management, customer service optimization, marketing initiatives, and fostering strong supplier relationships.