- Analyse and evaluate written and numerical data in the form of bids/tenders for apprenticeship and adult education funding and summarising findings concisely with utmost attention to detail- Make decisions in a fair and equal manner against set criteria and articulate any justifications on the decisions made

- First and single point of contact for resolving highly technical and often contentious trade related queries raised by clients, non-clients, internal teams and other financial institutions- Generate ideas to continually improve Trade processes particularly in relation to Bonds, Guarantees, Indemnities and Standby Letters of Credit to improve the overall client experience - Demonstrate the ability to take ownership of issues using knowledge and experience to identify appropriate… Show more - First and single point of contact for resolving highly technical and often contentious trade related queries raised by clients, non-clients, internal teams and other financial institutions- Generate ideas to continually improve Trade processes particularly in relation to Bonds, Guarantees, Indemnities and Standby Letters of Credit to improve the overall client experience - Demonstrate the ability to take ownership of issues using knowledge and experience to identify appropriate solutions for clients, giving guidance and most importantly, putting the customer at the heart of all activity- Established and maintained constructive working relationships in the office environment Show less

- Plan and deliver high-quality lessons on a weekly basis to children ranging from ages 7 to 10, maintaining a calm and courteous classroom environment - Other roles included marking, end of term report writing, setting tests, talking to parents about their child’s progress as well as providing regular updates for the director

- Shared my university experience with prospective students and their families- Engaged with a diverse group of people enhancing my interpersonal skills