Main Taks: • Add business value by introducing progressive core systems.* Manage resources and staff to ensure stable and progressive operation of the department.* Liaise with internal and external clients to identify development opportunities.* Liaise with external clients to identify and resolve issues for and within IT.* Implement system changes e.g. new software development, business system changes.* Manage all Line Managers within the IT Department (Infrastructure Manager and Software Development Manager)

Zaidy Ramirez is the Head of Enterprise Architecture who has developed a variety of applications on Salesforce.com and Force.com. Strongly familiar Apex, SOQL, SOSL, Visualforce, SF Migration Tool and Ant. Always interested in migration projects, enhancements, customisation and new features. Proven experience using Agile an implementing deployment, change release and development process around Agile and its variants (Scrum, Extreme Development).She is part of the team that organises the Salesforce Sao Paulo Meetups every month, which aim is to share our knowledge and grow the community.• • Specialties: Salesforce Customisation.• APEX Development (Classes/Triggers/SOQL/SOSL).• Visualforce Development.• Application Development/Customization using JSP, Java and Oracle.• Web Development using ASP Classic and mySQL and SQL Server.

I work in the most active, innovate and fast paced sectors and projects around the world!

ROLE DESCRIPTION:To discover, analyse, propose solutions, implement and deliver projects to our clients complying with time, budget and resources available. DUTIES AND RESPONSIBILITIES:• Implement, configure and develop various components of Salesforce.com CRM and Force.com. • Propose implementation/improvements on Development, Deployment and Release Management Processes according to client's suitability. • Provide input and advice regarding CRM capabilities and functions to customer's organisations.• Build positive client and peer relationships by developing an understanding of customer's business and project scope.• Identify potential opportunities for additional revenue generation.• Develop analytical and insightful recommendations to meet deliverable targets and complete project tasks within budget and to customer satisfaction.• Identify assignment conflicts or issues and communicate to Program Manager or Tech Lead.• Assisting in the development of client proposals.• Provide mentoring and guidance to junior developers.GOALS ACHIEVED:• Work successfully as part of different teams, providing best knowledge and advice possible.• Implement, deploy and deliver highly technical and challenging projects for clients within the media sector.

ROLE DESCRIPTION:Implement applications and enhancements for our clients in a timely manner, always complying with best quality standards. DUTIES AND RESPONSIBILITIES:• Take part on whole development life cycle.• Implement, configure and develop applications/features using APEX, SOQL, SOSL and Visualforce. • Provide updates of work on daily scrum.• Update ticketing system accordingly in order to keep the team updated with regards to development.• Take part on peer programming and technical review as reviewer and reviewee.GOALS ACHIEVED:• Implement, deploy and deliver highly technical and challenging projects for clients within the media sector.

ROLE DESCRIPTION:To develop new SaaS application for eRecruitment and talent management business edition, using Salesforce platform. DUTIES AND RESPONSIBILITIES: I am involved in the following tasks: • Understanding clients and prospective client’s requirements in order to include them into development road map. • Analyse and propose development strategy depending on business requirements, risks assessments and time scales. Normally following Agile Methodology.• Estimation of new features and enhancements.• Write technical design and keep up to date documentation.• Develop code in CSS, Apex, VisualForce, Ajax, SOQL and SOSL using dedicated resources like Eclipse, SVN (source control), Hudson (cruise control), Jira (project tracking system) and Salesforce IDE to oversee the integration and flow of development, testing, deployment, and support of our system.• Write testing cases to cover a minimum of 80% of custom code.• Testing and re-work as needed within time scales.• Package maintenance and release management. • Support customers while installing new updates. • Demo new features.• Keep up to date with Salesforce new releases and social networking trends. • Mapping data where migration processes are required.GOALS ACHIEVED:• Rapidly learnt cloud computing concepts and Salesforce CRM pros and cons in order to analyse, estimate and develop enhancements and new features.• Successfully development of e-Recruitment and talent management application on time for deadline. • Successful share of knowledge across team based partly in London and Edinburg.• Our application won the Salesforce Innovation Award in December 2009.

ROLE DESCRIPTION:To customise original SaaS application for e-Recruitment and talent management enterprise editions, according to customer’s requirements. Main customers are related to Banking and Retail industries. DUTIES AND RESPONSIBILITIES: I was involved in the following tasks: • Gather client’s requirements, understanding their needs and ensuring that these are catered for in proposed solution. • Analysis of possible customisations or feature development according to client’s requirements, risk assessment and time scales.• Estimation of projects. Main projects undertaken are related to reporting and data migration.• Develop and customize software solutions that involve the following technologies: Oracle SQL, Java, Java Script, HTML, CSS and Jasper Reports.• Write technical specifications.• Send solution to the Quality Assurance (QA) department. • Re-work as needed after QA review. • Keep up to date data source control to allow easy teamwork and follow up of future work. • Support customers while deployment, installing new updates and upgrades. • Making continuous contribution to our wiki space in order to share knowledge and experience with colleagues.GOALS ACHIEVED:• Successfully finished customer’s projects on time for deadline and within budget. • Rapidly became expert on reporting and data migration projects across countries, therefore I am continuously called to analyze, estimate and develop projects with teams located in other countries where the company is based like US, Holland, France and Spain. In international projects like these, skills to prioritize, delegate, multitask and work as a part of team are equally important to my technical skills in order to warranty the successful accomplishment of the project accurately, on time and on budget.

ROLE DESCRIPTION:To customise original application for talent management (enterprise edition), to match customer’s requirements. Main clients are related to Retail, Banking and Telecommunications sectors. DUTIES AND RESPONSIBILITIES: Under the guidance of a mentor, I have covered the full development lifecycle and I was involved in the following: • Gather client’s requirements, understanding their needs and ensuring that these are catered for in proposed solution. • Develop and customize software solutions that involve the following technologies: VB, Crystal Reports, SQL 2000/2005, Java Script, XML, XSLT, Windows XP and Server 2003. • Execute unit testing, peer reviewing and debugging. Write Release Notes.• Send solution to the Quality Assurance (QA) department. • Re-work as needed after QA review. • Send solutions to customer. Perform installation of software on-site and remotely in customer’s servers. • Keep up to date data source control to allow easy team work and follow up of future work. • Support customers while deployment or installing new updates. GOALS ACHIEVED: • Successfully support Cezanne’s customers.• Successfully finished customer’s projects on time for deadline.