Zain Khan Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

• Led a project to develop strategic and operational recommendations based on research, data analysis, and cross-department collaboration to transition a City-owned property to a financial viability model; while prioritizing resident well-being, and aligning with the organizations mission, vision, and strategic plan.• Developed and delivered presentations regarding key findings and recommendations to the organizations executive leadership team.• Conducted comprehensive housing needs research across Alberta, analyzing data on income disparities, growth projections, and housing stock trends to inform provincial fund allocation and provide the team with reliable, up-to-date insights.

Calgary, Alberta, Canada

• Spearheaded strategy project to revamp best practices between Project Managers, Architects, and Engineers- improving project time and budgeting efficiency. Projected to decrease over-budget spending by 30%.• Utilized AutoCAD to track impact of social initiatives, aiding in marketing of ESG practices and results. Expected to increase ROI of all future projects by minimum 2%.• Tracked construction regulations, ensured fees and fines were paid on time, 3 projects saved $12,000 each.

• Structured tasks and delegated amongst a multidisciplinary team according to expertise and capacity. Ensuring operations and visions of manager and clients come to life in a timely manner and to a high degree of excellence.• Ensured quick and clear communication with clients, leading to an increase in client retention of over 4%.

Calgary, Alberta, Canada

• Trained and managed a team of 3 individuals, establishing a trust-based relationship internally and with clients.• Helped create an environment centered around personal development, while motivating and supporting one another, boosting productivity of entire team. Lead to $400,000 fundraised as a team, $150,000 as an individual.• 2x Top Salesman of the Week, Canada wide.

Shenzhen, Guangdong

• Traveled abroad teaching English to over 100 students of ages 6-30, with 20 classes per week. Catering teaching approach to individual student needs and learning style. Leading to an average grade increase of over 9%.• Worked collaboratively with co-workers to deliver lessons in an online platform while maintaining high quality.

Toronto, Ontario, Canada

• Ensured customer needs were met through building rapport and addressing any concerns. Resulted in customer satisfaction and positive feedback.• Created genuine moments with customers, increased customer retention with over 30% of sales coming from weekly repeat customers.

Mississauga, Ontario, Canada

• Helped students who struggled with math and English to improve their grades by working with them to create individual learning plans. Average grade increase of 5%.• Marked and organized recordings in an efficient way with a team of employees. Handling workload of over 100 students in 3 hours.