Zainab H. Email and Phone Number

Create content calendars for all social media channels, scheduling posts in advance.Independently monitor online conversations about the brand, responding to all queries and complaints in comments and DM's in a timely manner.Participate in brainstorming sessions with team members regarding new ideas and strategies for increasing engagement and reach on social media platforms.Develop strategies for increasing followers on social media channels while ensuring high quality standards are met.Cultivate relationships with customers by engaging them through various social networks such as Facebook, Tiktok, Instagram and Pinterest.

Deliver high quality technical and customer support through Intercom CRM for existing and onboarding Ocoya subscribers. Ensure all users have a smooth experience with Ocoya. Efficiently guide and assist users on how to correctly utilize all AI features to their full advantage, all while maintaining high customer satisfaction.