Zainab Johnson Email & Phone Number

South Africa

South Africa

South Africa

South Africa

South Africa

Cape Town Area, South Africa

Perform Health and Safety duties within WebhelpSA across all sites.Monitor PCI requirements across multiple campaigns.Report and record all health and safety incidents across sites.Report writing and using databases and spreadsheets.Conduct internal and external audits in relation to ISO standards.Liaise with relevant stakeholders, clients and staff and maintain structured working relationships.Conducting and reporting on HIRA assessments for all sites

Cape Town Area, South Africa

Arranging the induction of staff and providing information on conditions of service, salaries and promotional opportunitiesReceiving and recording job vacancy information from employers such as details about job description, wages and conditions of employmentProviding information on current job vacancies in the organisation to employers and job seekersUndertaking negotiations on terms and conditions of employment, and examining and resolving disputes and grievancesScreen and sort resumes for Recruit Customer Service positions Targets up to 60 candidates’ daily - interviews and assessments.Lead assessment centre for all candidates.Update in HR software information with candidate’s status progressProvide feedback to candidates on their progress from their respective interviews and assessments.Attending workshops / Team meetings daily / weekly.Liaising with all stakeholders, CRM, CSM, HR Managers, Administrators, Trainers and candidates.Report daily updates of successful, unsuccessful candidates, as well as reschedules, withdrawn applications.Perform all relevant checks such as, Education, biometrics, etc.

Cape Town Area, South Africa

High Volume Hiring – recruited for all Customer Service Associate roles within Amazon Development Centre - digital and retail.Screening, selecting, processing all candidatesArranging the induction of staff and providing information on conditions of service, salaries and promotional opportunitiesReceiving and recording job vacancy information from employers such as details about job description, wages and conditions of employmentProviding information on current job vacancies in the organisation to employers and job seekersUndertaking negotiations on terms and conditions of employment, and examining and resolving disputes and grievancesResponded to mailbox, internal referrals and across social media platforms.Created advertisements for internal and external audience to attract potential candidates.Managed 125 to 150 candidates to be onboarded per week.Controlled assessment room, with contract signing, interviews and interviewer liaison.Oversaw assessment of 300 – 500 candidates daily.Assisted in foreign language assessments – screening and selectionMonitor and follow up on remote assessments.Liaise with induction and training for candidate logins etcSend out daily schedule updates of candidate application statusAttended workshops / Team meetings daily / weeklyLiaised with all stakeholders, CRM, CSM, HR Managers, Administrators, Trainers and candidatesPerformed all candidate checks via Accurate (software)

Cape Town Area, South Africa

Liaise with all suppliers and clients telephonically or via emailInvoice clients, draft specifications, T&C’s, send payment requests using various online toolsManage business bank accounts both local and international incoming and outgoing payments

Cape Town Area, South Africa

Screen and sort CV’sAchieved target to book 60 candidates daily for interviews and assessmentsLead assessment centre for all candidatesDaily updated all relevant software with candidate’s progressProvide progress feedback to candidatesAttended workshops / Team meetings daily / weeklyLiaised with all stakeholders, CRM, CSM, HR Managers, Administrators, Trainers and candidatesPerformed all checks candidates, report candidates with risk Sat in on interviews, assembled candidate packs for interviews and prepared HR on-boarding packsSend out daily reports of candidates and applications status’Arranging the induction of staff and providing information on conditions of service, salaries and promotional opportunitiesReceiving and recording job vacancy information from employers such as details about job description, wages and conditions of employmentProviding information on current job vacancies in the organisation to employers and job seekersUndertaking negotiations on terms and conditions of employment, and examining and resolving disputes and grievances

Send out daily schedule update to reception for the next daySend out new starter emails to candidates and schedule to receptionSetting up interviews, booking meeting rooms, telephonic and skype sessionsMeet, greet and collect candidatesArranging the induction of staff and providing information on conditions of service, salaries and promotional opportunitiesReceiving and recording job vacancy information from employers such as details about job description, wages and conditions of employmentProviding information on current job vacancies in the organisation to employers and job seekersUndertaking negotiations on terms and conditions of employment, and examining and resolving disputes and grievancesLiaise with IT department to ensure all telephones and computers for the interviews are in working orderRequest and send out online numeracy and psychometrics for candidatesFollow up on completion and resultsConduct in house numeracy testsSend out daily birthday messagesConduct reference check by email and/or telephonicLiaise directly with Line Managers, Directors PA’s, Recruitment Manager, candidates and recruitment agenciesPut together interview pack for all interviewers including all relevant informationDraw up recruitment checklist for all new candidates and follow process through from first interview to offer stageHand over all new starters’ packs to Recruitment Practitioner Updating excel trackersPlacing adverts on Direct Hire and saving role profiles and ensuring that authorization forms are signed by Head of HR for new roles to go liveCollect new month’s catalogues and display them Follow up on outstanding information, documentation and / or test results

Apply for company registration documents when expired (foresee entire process until end), Register with required lawful firms, Supply and complete all paperwork as requested from SARS or Dep. Of Labour, Sign on company and directors behalf as & when applicable, Handling petty cash, Face of company, meet and greet candidates, have etiquette of client-service and be professional, reception, answer phone and take messages, transfer calls, screening CV’s, redrafting / re-typing of CV’s into preferred and professional company format, scanning, filing, placing vacancy opportunities on various websites, full admin support to consultants, stationery ordering, invoices, running admin office efficiently and meeting deadlines, doing refchecks on candidates (ITC,Criminal,Matric etc), Personal Assistant to Director, updating revenue sheet on excel, setting up meetings with candidates, regretting candidates, searching and assisting with shortlisting of candidates, groceries shopping, full Office management and operations function. Events co-ordination, managing and solving technical queries, setting up computer and other technicalities for new users, provide training to new users on all in-house systems and other, organise and confirm building access for new employees

Main job responsibilities Transfers of Retirement Annuities to another Financial Service Provider. Receiving transfer requests from brokers or clients. Liaising with brokers, call centre and clients via email or telephone. Checking all transfer requirements is met. Drafting various transfer forms and handling cases till payment stage. Do payments to other companies e.g.: Allan Gray. Termination of

Main job responsibilities Screening and selecting CV's of candidates. Short listing and liaising with managers. Calling successful candidates. Setting up interviews. Booking venues. Compiling interview material for interviewer and candidates. Setting up meetings and collecting candidates at reception. Booking successful candidates for assessments. Filing etc.Reason for leaving Contract expired as permanent employee took over.Period of

Main job responsibilities Ensuring all documentation received i.e. FICA doc's, company doc's, I.D's, business plans etc. Running credit checks, bank codes and deeds searches. Collation of all information in a report for the Operations Risk Manager to assess applications for premises. Checking payment records for existing tenants.Reason for leaving Contract expired as I was only standing in for absent colleague; Name of company Old Mutual Type of company Financial Services ProviderPrevious post Learner ship- Business Administration (NQF level 4)Main job responsibilities Data-capturing, VPI stop order checks, securing leads for consultants in Oxygen medical aid, filing and seating checks, message taking, answering phones and transferring clients to necessary departments, receiving clients at reception, creating portfolio's for clientsTermination of contract May 2006 - 25 May 2007 (Learner ship completed) Name of company I.S Office ConnectionType of company Stationery Position held&duties Receptionist, answer phone, data-capturing, sales, customer-service, ordering of stock, stock taking, ensuring that orders are delivered to companies, invoicing, filingReason for leaving Offer for Old Mutual learner ship; GENERAL

Nqf Level 4, Business Administration And Management, General

Faculty Bsc, Occupational Therapy

incomplete) Major subjects passed Psychology 111 Psychology of child development Intro to research methods Brain and behaviour Human.

Matric

obtained A- Aggregate student for Geography in matric