Zak Wolfe Email & Phone Number

Sunnyvale, California, United States

The movement to Zero Trust and containment is fueling a tectonic shift in security approaches and technologies we haven’t seen for over a decade. We’ve now entered the new era of containment. Since the attack surface continues to rise in complexity, organizations are rapidly embracing the Zero Trust principle of “assume breach” — changing the focus to stopping the spread and minimizing the impact of a breach.It’s time for a new approach and technology which moves us from the “find and fix” mindset to the ”limit and contain” reality and applies the principles of Zero Trust to focus on breach containment, not just prevention and detection.

Emeryville, California, United States

• Led client engagement strategy by proving a constant increase in platform value invigorating executive relationships • 281% ACV expansion over 12 months at a Fortune 200 Company resulting in a 7-figure customer• Represented the CS department for the launch of Tanium as a Service launch in July of 2020• Led an account save play in my first 90 days at Tanium that resulted in a full renewal and expansion• CSM of the quarter for Q3 FY 2020’ awarded by the Central territory AVP

Provo, Utah, United States

• Led AI global deployment strategy resulting in hyper-growth• Engaged decision makers evangelizing ROI leading to expanding referenceable partners• Collaborated with Data Scientists to ensure prescriptive models are deployed and adopted• Navigated corporate hierarchies to expand decision maker contacts identifying new use cases• Invigorated client partner relationships leading to multi-year renewals• Earned MVP for Enterprise Customer Success Managers for FY 2018'

Chicago, Il

• Drove retention and expansion for GM, Haworth, Duke Energy, Accenture, and Regis • Contributed to CSM group renewing at 108% & 100% to goal in 2014 & 2015 • Drove client's employee onboarding strategy and identified new use cases partnering with sales• Managed escalations to protect customer relationships ensuring our commitment to their success • Analyzed data in SalesForce and Jira to better understand our clients and CSM activities • Led client plan for upgrades to minimize impact to integrations and production environments

Chicago, Il

• Owned relationships for Hendrick Automotive Group, Penske Central, & Luther Auto Group• Ranked #1 out of 10 account managers in account usage, engagement, and new accounts• Conducted product launch and follow up training teaching best practices to increase sales and optimize their online presence• Engaged company’s strategic accounts by driving usage and implementing new products at over 200 dealerships nationally• Embedded software tools into their daily processes making our solutions essential to the client’s day to day operations • Increased advertising software utilization from 85% to 99% • Audited dealer groups system upgrades generating an enhanced website experience through cost comparison software

Greater Chicago Area

• Provided direct sales to new and existing clients, offered service and support to increase client satisfaction and spend• Expanded account base by prospecting new customers by selling the value of products, services and CDW platform• Consulted with clients ensuring a deep understanding of their IT department’s go to market strategy• Assisted customers manage the entire order process, from the initial sale to 3rd party vendor price negotiations

• Prospected customer leads• Processed customer loans • Negotiated with lenders• Solved office IT problems

• Acted as multiple department problem solver • Taught outsourcing transitional adjustment • Managed tape backups, software updates, physical technical upgrades, SAP

• Managed router configuration, Cisco Works, tape backups, and off site tape storage• Shadowed consultant’s and full time employees • Problem solved through analytic analysis

• Managed clientele and warehouse inventory• Acquired product sales • Analyzed statistical order information

• Managed network environment through router configuration and daily data backups • Provided customer support, client presentations, and trouble shooting• Installed upgrades, statistical analysis, NDS administration, and typology expansion• Managed computer lab help desk