Zama Khena Email & Phone Number

Durban, Kwazulu-Natal, South Africa

I worked for UK based campaign. I worked for an online retail store. I assisted customers with their online order queries. I also worked for a UK based insurance company and assisted with policy administration, billing and payments as well.

Inanda, Kwazulu-Natal, South Africa

-Look out for potential sponsors-Maintain regular engagement on social media platforms-Assisted with administrative tasks: printing, telephonic tasks-Plan and coordinates internal events

Durban, Kwazulu-Natal, South Africa

My roles are to ensure that the customers are assisted with making payments, change their broadband plan or personal details. The objective is to ensure that long lasting relationships are maintained between the company and the customers. I also worked in the complaints department and resolved client's complaints.