Zaman Khan Email and Phone Number

In my role as a salesforce Analyst, I supported sales-driven organizations by leveraging CRM tools and data analytics to enhance customer interactions and optimize sales strategies. I gathered stakeholder requirements to create effective Power BI reports, which increased user adoption by 40%. My responsibilities included conducting market research and competitive analysis, tracking leads and opportunities in Digital CRM to improve conversion rates, and maintaining accurate Salesforce records. I implemented automated workflows to streamline processes, developed targeted marketing campaigns, and designed custom reports and dashboards to provide insights into sales performance. Additionally, I conducted rigorous data testing to reduce reporting errors by 20%, ensuring reliable data for informed decision-making.

As a Business Intelligence Analyst, I collaborated with business users to gather reporting and analytical requirements, translating them into effective Power BI solutions aligned with organizational goals. I maintained customer records in Salesforce, ensuring data quality to support sales and marketing efforts, and worked with vendors and IT teams to enhance Power BI implementations. Additionally, I implemented a document management system in SharePoint, generated detailed reports from Digital CRM data, and monitored marketing campaigns to provide data-driven insights. I oversaw data migration projects, transformed data for Power BI, and created automated workflows within Salesforce to streamline processes. My role also involved developing SQL scripts, leveraging Office 365 for project documentation, implementing ETL processes, customizing SharePoint, and testing Power BI dashboards in an Agile environment to refine visualizations.