Zander Prinsloo Email & Phone Number

Perth, Western Australia, Australia

• Working full time as an Admin while I finish my degree at University, completed at the end of 2023.• First point of contact for all incoming client calls and enquiries,• Preparartion of Tax returns for clients, assistance with Tax related maPers,• Managing business marketing and social media (Facebook, Instagram and NewslePers),• Managing Business Databases and IT system at the small business for 10 staff,• Directing client communication and managing documents for all clients and staff.

1/79, Crocker Drive, Malaga Wa 6090

Perth, Western Australia, Australia

Companies Supported:• Ramelius Resources• Sneakers and Jeans• DECMIL• Shire Of East Pilbara• REVO Fitness• Scope Engineering• Answering the main company line, redirecting calls to other staff as required,• Configuration and management of ConnectWise RMM, Mail and Microsoft Environment for Clients• Completion of after hours projects and IT Support when required,• Level 1-3 technical over-the-phone support with customers from Multiple contracts simultaneously,• Site Visits for contracts to facilitate continued support or new projects,• Daily usage of a combination of Service now, JIRA ticketing systems to review incidents and resolve requests.• Frequent problem solving in a dynamic team based environment.

Perth, Australia

Paid Internship from the Australian Computing Society for 6 months, after which I was hired full time.Companies supported:• Dampier Bunbury Pipeline (DBP)• Australian Gas Infrastructure Group (AGIG)• National Offshore Petroleum Titles Administration (NOPTA)• Level 1, 2, and some level 3 technical face to face/over the phone support,• Configuration and installation of hardware and software for Computers and phones,• Procurement and maintenance of IT stock for clients companies,• Daily usage of a combination of Service now, JIRA ticketing systems to review incidents and resolve requests.

Perth, Australia

Perth, Australia

Kitchen Hand for Gold Lounge at Currambine Grand Cinemas.

Currambine, Wa

Currambine

- Food Preparation and general assistance around the store when needed.

Currambine

Bachelors, Cyber Security

Activities and Societies: Member of COSIM.

Education record

Activities and Societies: Student Council (Year 9 - Year 11)