Zane Hill Email & Phone Number

Durham, North Carolina, United States

Durham, North Carolina, United States

The CRA role is an integral part of a broader team that takes incoming calls from our customer base while addressing customer service issues. Goal in this role is to gain financial expertise while growing professionally. Assist clients with a broad range of needs including answering questions about their account balances to guiding them to the appropriate.

· Implemented the school-wide guidance program, providing individual and group counseling witha caseload of 400 students· Facilitate detailed communications with students, parents, teachers, district school leaders andcommunity resources to ensure the success of each student, regardless of their socio-economicstatus· Manage reporting for school attendance.

· Authored the ASCA National Model for school counseling program, focusing on the school’s goalsof improving attendance, decreasing office referrals, and supporting academic growth· Creator of All Pro Dad's Day, a 45-minute before-school program where fathers meet once amonth to eat breakfast and discuss fatherhood and family topics· Partnered with local.

· Co-facilitated safety patrol, Student Ambassadors Club, and Check & Connect Mentoring Program· Partnered with local community organizations to help support the needs of students and theirfamilies through programs such as BackPack Buddies, Shoes That Fit, TOPS Program, andOperation School Bell· Co-Authored of the ASCA National Model, which focuses on the.

· Conducted individual counseling sessions and small group sessions based on internal referrals· Created weekly classroom guidance lessons for K-5· Scheduled and facilitated meetings with teachers, parents, and clinical professionals whilemaintaining compliance as 504 coordinator· Co-Authored the yearly ASCA National Model to align with the school.

· Worked one-on-one with students with emotional and behavioral issues· Assisted teachers with daily classroom activities and communicated daily progress of students· Facilitated ongoing communications with parents to provide details of students’ successes andstruggles· Collaborated with school leaders to create and maintain behavior goals for students

Master Of Arts (M.A.), School Counseling

Bachelors, Psychology