Alejandro Z. Email & Phone Number

Buenos Aires, Caba, Ar

As an IT delivery manager overseeing a distributed team of 15 professionals encompassing developers, QA specialists, DevOps engineers, and Data Intelligence experts, your role is multifaceted and critical in ensuring the successful delivery of a market-making platform. Top acomplishments/responsibilities:Team Formation and Leadership: initiated and curated the team, ensuring a diverse skill set aligned with the project requirements. Project Oversight and Coordination: responsible for overseeing the entire project lifecycle, from planning to execution. Delivery Process Optimization: focused efficiency and reliability, contributed significantly to streamlining the delivery process by implementing best practices, automation tools, and standardized procedures, you've established a framework for steady and repeatable continuous delivery and integration.Incident Management: Created the process for managing, monitoring and control incidents and the overall response process.Stakeholder Communication: As the liaison between the development team and stakeholders, facilitated transparent communication, manage expectations, and provide regular updates on project progress, milestones achieved, and any potential challenges encountered.

Buenos Aires Province, Argentina

Buenos Aires Province, Argentina

Buenos Aires, Argentina.

As the SYSOPS Manager I lead a high-performing team of devops engineers and release manager. As a manager I formed the team (built the interview process alongside the recruiting team, as well as interviewed my team for technical and soft skills). I developed the team’s strategy as well as the roadmap for collaborating with the rest of the engineering teams. My team main task were: establish observability with a monitoring and alerting framework, incident management and commanding (I created the process, as well as the on call guidelines). Release awareness and management.Plus my team gathered information from all the different stages of the development life cycle in order to have an awareness dashboard and model for early production incident detection (our process showed good trends of incident prevention).We performed enabling projects such as CI/CD implementation as well as its strategy, static code analysis (sonarqube) implementation and service cataloging (Backstage), and served as devops for other infra projects.We provided all the information (CI/CD, release/builds, incidents, monitoring, on call) to different forums in order to foster continuous improvement, by showing trends and analysis composed by the information starting from PRs and Merge information to how they impacted production status and stability).Provided training and workshops for teams to setup and improve monitoring, alerting, understanding data.Besides my responsibilities as people manager, I fostered collaborations across different ASAPP’s team as well as upper leadership, and participated in mentoring programs with other engineering members.

Greater Buenos Aires, Argentina

I focused on keeping clients satisfied with the company's services through managing digital transformation projects, fixing any reliability issues, tracking service metrics, managing budgets and helping lead the professionals responsible for getting services delivered to clients.

Greater Buenos Aires, Argentina

Responsible for working with other management personnel to move new technologies and features from conceptual stages to implementation. Oversee the planning, design and implementation of system engineering projects.Develop and implement technical solutions and strategies.Lead a team of systems engineers, including management of development needs and resource planning.

I managed software development projects under agile methodologies, as scrum master. All projects were Cloud based, hosted over AWS architecture. Also responsible for Agile/Scrum coaching, team forming, process defining for standardized "way of work". Also established CI/CD processes, quality, complexity dashboards and managed workload balance between features and due diligence tasks.

Buenos Aires

Project portfolio management and project governance for Assurance and Marketing business lines. As a governance position, I assist projects into production deployment and BAU (Business as usual) meeting operational, support, risk management and documentation standards. Managed virtual teams, developed risk assessments, compliance profiling, process creation and automation.Also facilitated Agile methodologies workshops to other EY teams.

Buenos Aires, Argentina

Associate Professor for Programming languajes subject.

Buenos Aires, Argentina

Acted as Agile Project Manager / Scrum Master (plan creation, monitoring and controlling, driving to delivery, risk management, contingency planning) for software development projects using Agile/Scrum methodologies for external customer scenarios. Established value chain scenario to understand members contribution and interaction with measurable results through KPI, for clients such as Deloitte and NatGeo, my last assignment was for IoT (internet of things) and wereables studio.

Buenos Aires, Argentina.

Developed a bond between end users and IT. Mymission was to elaborate functional analysis of new applications, as well as update and improve new ones, providing organized, consistent and standardized requirement mining and capture to deliver solution that fulfill user needs. Involved in software acquisitions for pharma base software, acted as single point of contact between final users (mining their needs) and possible software providers.

Buenos Aires, Argentina.

Performed as a Project Manager for IT projects in accounts as Novartis and Amtrak. Both operating with virtual and colocated teams. I managed to standarize operations in my projects teams which led to use "follow the sun" teams to provide service in multiple countries. Also established an "audit ready" methodology for both IBM internal department and FDA (Federal Droug Administration) audits.In paralel to my PM tasks I performed as Defect Process Prevention Lead gathering information for metrics and improvements based on the LEAN/Six-Sigma method. (I am Certified as IBM as a Sig Sigma green belt)I also performed as a workshop facilitator for subjects as: Negotiation and conflict management, effective communication, team work and Client oriented services.

Greater Buenos Aires, Argentina

I performed as a system integration PM working for clients such as EGEA, for the implementation of a warehouse manager system. Also took part in the customization of the solution provided to the client and eliciting customer needs to later transform them into functional requirements.

Buenos Aires, Argentina

The internship focalized in learning how to manage telecommunication related projects, including implementations for mobile phone carriers, also multimedia systems implementations.I developed an automatic system for management reporting which used information from 5 hetereogenous systems.

As a sales intern I learned about the sale process lifecycle, shadowed many salesman. Acted as commercial assistant and ended as a pre salesman trough the Sun Channel system for Chile and Center America.

Buenos Aires, Argentina

Implemented and administrated Unix, Linux and monitoring systems.I was trained in java development, web development, and persistance frameworks and business logic frameworks; use and administration of database engines.

My task mainly consisted in wintel server maintenance, and database maintenance, also assisted internal users. Developed y mantained actual system developed in Visual Basic. I also was in charge of search and implementation of new technologies.

Buenos Aires, Argentina

My job consisted in JAVA development, web programming , database administration and use; report generation/development for internal department.I contributed in the development of a web portal that generated reports based on information from various heterogeneous systems.

Master Of Business Administration - Mba, Business Administration And Management, General

Master Of Business Administration - Mba, Exchange Courses

Activities and Societies: Operations Management Design Thinking Organizational Behavior

Engineer, Informatics

Bachiller En Economia Y Gestion De Las Organizacion